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Extended Stay America Premier Suites Asheville
- Hotels
- Asheville, NC
About this business
Location details
33 Rocky Ridge Rd, Asheville, NC, 28806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room
Room was very clean and felt brand new as it just opened last year I believe. Friendly staff upon check in. Breakfast was not your typical continental breakfast, as they just had cereal bars, muffins, and coffee. But it is free, so I did not mind, kept my stomach satisfied until lunch time. Plenty of fast food and shopping nearby.
Business response:
Dear Guest, Thank you for sharing your thoughtful feedback. We’re delighted to hear that you enjoyed our clean, newer room and experienced a warm welcome from our staff at check-in. We appreciate your understanding regarding our simplified breakfast offerings and are glad it served its purpose for your morning. Your comments help us evaluate ways to enhance the guest experience. We’re also pleased that our convenient location with nearby dining and shopping added to your stay. Thank you for choosing Extended Stay America, an... read more
Room was very clean and staff was nice! Nice and easy staying!
The room was modern and spotless. The staff couldn't have been more nicer and accommodating. Will stay here again when visiting Asheville. I would recommend this hotel to anyone.
Business response:
Dear Guest, Thank you so much for your wonderful review and for sharing your experience at Extended Stay America. We’re delighted to hear that you found your room modern and spotless, and that our team made such a positive impression through their kindness and accommodating service. Your recommendation means a great deal to us, and it’s rewarding to know our efforts helped make your visit to Asheville enjoyable. We’re thrilled that you plan to stay with us again and look forward to welcoming you back for another comfortable ... read more
Stay was good. Hotel was clean, kitchen was great. ‘Light’ breakfast that was offered was just some granola bars and yogurt, maybe we’re just accustomed to every hotel having. After continental breakfast?
The breakfast was extremely limited option. Basically oatmeal and muffins. No drinks other than coffee.
Business response:
Dear Guest, Thank you for sharing your feedback. We are sorry to hear that our morning offerings did not meet your expectations. We understand how important it is to begin the day with a satisfying meal, and your comments will be shared with our team as we continue reviewing ways to enhance our selection and overall dining experience. Your input is invaluable in helping us identify opportunities for improvement. We truly appreciate your time and perspective and hope you will consider visiting again so we can provide a more e... read more
Room was clean, beds were comfortable, pillows were good too. Reception was friendly.
Business response:
Dear Guest, Thank you for sharing your wonderful feedback. We’re delighted to know that you had a comfortable stay and enjoyed our clean rooms and cozy beds. It’s also great to hear that our front desk team made a positive impression with their friendly service. Your satisfaction is our top priority, and comments like yours motivate our team to continue providing exceptional hospitality. We truly appreciate your support and look forward to hosting you again on your next visit. Sincerely, Hotel Management
There's no one at the front desk both times I stopped there and there was no full length mirror in the rooms other than that it was a great stay and a decent on the go breakfast . The place was pretty clean overall
Business response:
Dear Guest, Thank you for sharing your thoughtful feedback. We’re glad to know you had a great stay overall and appreciated the cleanliness and breakfast offerings. We sincerely apologize for the inconvenience of not finding a staff member at the front desk and the absence of a full-length mirror in your room. Your comments have been shared with our team to ensure better coverage and guest comfort. We’re pleased that, despite these issues, your overall experience was positive. We truly appreciate your understanding and hope ... read more
That's the problem the Kitchen was not equipped with anything, the elevator wasn't working, and there was only (1) disposable glass in the bathroom. The bed was squeaky and I believe the person that checked us in was a "One Man Show", he checked us in and delivered a glass to our room, was doing laundry. What an experience and on top of that their phone didn't even work to call the front desk. I had to us my cell phone to call the front desk.
Business response:
Dear Guest, We sincerely apologize for the inconvenience caused by the unequipped kitchen and the non-functioning elevator. We also regret the issue with the room phone and understand how frustrating that must have been. While our staff member was multitasking to ensure all guests needs were met, we appreciate your patience and understanding. Your comments have been shared with our maintenance and housekeeping teams. We value your input and hope to have another opportunity to provide you with a much-improved experience. Sinc... read more
Frequently asked questions about Extended Stay America Premier Suites Asheville
How is Extended Stay America Premier Suites Asheville rated?
Extended Stay America Premier Suites Asheville has a 3.7 star rating with 293 reviews.
When is Extended Stay America Premier Suites Asheville open?
Extended Stay America Premier Suites Asheville is open now. It will close tomorrow at 12:00 a.m.