Extended Stay America Premier Suites Asheville

Business response:

We apologize for not meeting your expectations, Seeney. Hopefully, you'll give us another chance in the future. 

Business response:

Thank you for taking a moment to provide a review of your stay, Huy. We will continue to work on improving and hope to see you again soon. 

Business response:

We apologize for not exceeding your expectations, Jose. We hope you give us another chance to host you soon. 

Business response:

Thank you for your review, Deanna. We apologize for not exceeding your expectations and you give us another chance in the future. 

Business response:

Dear Marvin,Thank you for reviewing our hotel. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management 

Business response:

Thank you for your review, Deanna. We apologize for not exceeding your expectations and you give us another chance in the future. 

Business response:

Randy,I apologize that your stay did not meet your expectations. We are doing our best to navigate these challenging times for both our guests and staff with the resources we have available.We wish you the best.Jill TaylorDirector of Marketing and Culture 

Business response:

Dear Judy, Thank you for your feedback regarding your recent stay. We appreciate your input on our breakfast offerings and understand that our amenities may not have met your expectations compared to other hotels. We’re also reviewing our cleaning and linen change frequency to better serve our guests on extended stays. Your comments are invaluable as we strive to improve our services. We hope you’ll consider staying with us again in the future. Sincerely,Hotel Management 

Business response:

Sorry we didn't meet your expectations, Cedric. We hope you give us another go soon!