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Extended Stay America Premier Suites Asheville
- Hotels
- Asheville, NC
About this business
Location details
33 Rocky Ridge Rd, Asheville, NC, 28806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your review, Deanna. We apologize for not exceeding your expectations and you give us another chance in the future.
Business response:
Randy,I apologize that your stay did not meet your expectations. We are doing our best to navigate these challenging times for both our guests and staff with the resources we have available.We wish you the best.Jill TaylorDirector of Marketing and Culture
Didn't like how they did breakfast, as compared to Holiday Inn or Choice Hotels or others, Extended Stay was far inferior as to food, beverages, ambiance, everything. Also, if you are staying there for an extended time, you need cleaning and linen change more than every two weeks. I will not stay there again.
Business response:
Dear Judy, Thank you for your feedback regarding your recent stay. We appreciate your input on our breakfast offerings and understand that our amenities may not have met your expectations compared to other hotels. We’re also reviewing our cleaning and linen change frequency to better serve our guests on extended stays. Your comments are invaluable as we strive to improve our services. We hope you’ll consider staying with us again in the future. Sincerely,Hotel Management
Business response:
Sorry we didn't meet your expectations, Cedric. We hope you give us another go soon!
Horrible Service Hotels.com listed this property on their website.. but the hotel is under construction and vacant.. i spoke with three representatives and have not yet been reimbursed..
Business response:
Dear Guest,Please accept our deepest apologies for the inconvenience caused to you. Please know that we will do our best to make it right for you. Please call the hotel directly and ask for Katlyn, the General Manager. Thank you.
Frequently asked questions about Extended Stay America Premier Suites Asheville
How is Extended Stay America Premier Suites Asheville rated?
Extended Stay America Premier Suites Asheville has a 3.7 star rating with 302 reviews.
When is Extended Stay America Premier Suites Asheville open?
Extended Stay America Premier Suites Asheville is open now. It will close tomorrow at 12:00 a.m.