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Extended Stay America Premier Suites - Austin - Austin Airport
- Hotels
- Austin, TX
About this business
Location details
1311 Airport Commerce Dr., Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No me pude quedar ahí , nos pasaron a Hilton muy buen servicio y cercanías al aeropuerto
Business response:
Dear JANET, Thank you for being our guest. Reading your comments concerning your visit to our hotel could be better. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your feedback; this helps us improve the experience for future guests. Sincerely, Hotel Management
I was so blessed to get help in arranging for a taxi service for my very early trip to the airport.
Business response:
Dear Sue, We appreciate the outstanding review and are delighted you loved your time here and always found the service best. Our top priority is your comfort, so it is nice to know we exceeded your expectations. Your compliments for our team are genuinely appreciated and shared joyfully. Thank you for choosing our brand for your hotel needs. We look forward to hosting you again at Extended Stay America the next time you are in the area. Sincerely,Hotel Management
Close to the highways Good staff.. Good price Thank you...
Hotel was nice and clean. Front desk staff was friendly and fast at check in. Two things to notice were that wall plugs in the restroom were not working and no full body mirror in room.
Business response:
Dear Ana, Thank you so much for your outstanding review. We are glad that everything went well during your time at Extended Stay America and that you were pleased with the friendly staff and easy check-in. However, we are sorry for any discomfort and have noted your observation to share it with the concerned team. Thank you for including us in your travel plans, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
Great Service. Mrs. Hernandez was an awesome representative for the Hotel. I very much enjoyed my check in. She gave us all the necessary information, tips and suggestions of places and food.
Not a fan Hotel looks old, it’s practical for a quick stay close to airport. Not my first choice.
Business response:
Dear Veronica, We appreciate you taking the time to share your feedback with us. While we're glad that our location suited your needs for a quick stay close to the airport, we're sorry to learn that you found the condition of our property to be lacking. Please accept our sincere apologies for any disappointment this may have caused. Your comments are invaluable to us as we continuously strive to enhance the guest experience. We understand the importance of a comfortable and welcoming environment, and we're committed to addre... read more
Frequently asked questions about Extended Stay America Premier Suites - Austin - Austin Airport
How is Extended Stay America Premier Suites - Austin - Austin Airport rated?
Extended Stay America Premier Suites - Austin - Austin Airport has a 4.4 star rating with 804 reviews.
When is Extended Stay America Premier Suites - Austin - Austin Airport open?
Extended Stay America Premier Suites - Austin - Austin Airport is open now. It will close tomorrow at 12:00 a.m.