Extended Stay America Premier Suites - Austin - Austin Airport

Anonymous 

on Expedia

a year ago

I barely saw any staff. The toiletries were minimal. No hair dryer or coffee pot in the room. There were sheet piles outside of the room when I checked in in the afternoon outside most of the rooms and they remained there until I checked out the next day. The selection for breakfast was a joke. 

Nathan 

on Expedia

a year ago

I went to check in at five p.m. and was told that I had already checked in and checked out. I was like WHY would I have done that on the same day? Showed my confirmation number from Travelocity and they told me my room had already been rebooked. Not my problem. The redirected me to a room with two beds. I paid for ONE QUEEN BED. My friend and I got to the room to drop off my luggage and go out to eat and shop, but before we did we noticed that there was no remote in the room. On the way out, asked for one, and came back five... read more

Gabriela 

on Expedia

a year ago

I found food in the freedge left from previous guest. 

DUNA 

on Expedia

a year ago

The sheets were dirty with blood stains. It was not clean… The front desk lady was very nice!!! 

Harika 

on Expedia

a year ago

Missed the connecting flight