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Extended Stay America Premier Suites - Boise - Meridian
- Hotels
- Meridian, ID
About this business
Location details
3437 East Pine Avenue, Meridian, ID, 83642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overnight stay Second time staying, nose room for a decent price. But the showers are terrible absolutely no pressure can’t even get soap off your body.
Business response:
Dear Michele, We are pleased to learn that this was your second stay with us, which is the highest compliment we could receive. We are delighted that you appreciated our comfortable accommodations. However, we sincerely apologize for any inconvenience caused by the low water pressure during your visit. Your comfort is a priority for us, and we are taking proactive measures to address this issue to ensure a more satisfactory experience for all our guests. Sincerely,Hotel Management
Our toilet didn’t work the staff wouldn’t answer the phones when I went down there they said they were told weeks ago that this toilet didn’t work. We didn’t get a room change,
Business response:
I am so sorry your stay with us was so poor. I do not know anything about a toilet not working but I will look into and fix this immediately. You deserved better from us. If you choose to give us another chance, I promise you a far superior experience.
So basic, nothing extra for a huge price. Super disappointed in the beds, not comfortable, my hips hurt all day. For an extended stay, there was nothing in the room. No coffee pot, and not even one coffee cup or spoon. Had to go to front desk to bum a cup and spoon. Breakfast was food to buy out of the vending machine, very little items free. For $186 a night, I was pissed when I heard the front desk guy quote cheaper rates over the phone to people calling in.
Business response:
I am so sorry you didn’t enjoy your stay with us. We are geared for long term stays and we have all kitchen supplies you may need. They can be delivered to the room in a complete package so you have everything you need. Should you need an extended stay in the area, I hope you will give us another chance. We will take great care of you.
The staff and cleanliness of the property were fine. The residents who call the hotel home were less than desirable. We were woken up at 3:00 am by an intoxicated person in the stairwell of the hotel playing loud music. Another resident of the property pesters guest with his un wanted opinions (lonely older guy). Not entirely on the hotel staff just a heads up if you’re looking for a different experience while staying at a hotel.
Business response:
Dear Lucas, We appreciate your feedback and apologize for the issues you encountered during your stay with us. We understand the importance of providing our guests with a peaceful and comfortable environment, and we regret falling short in this regard. We take noise concerns seriously and would like to let you know for future visits; our front desk is available around the clock to help make you as comfortable as possible. We genuinely appreciate your understanding, and we hope you will consider giving us another opportunity ... read more
Nothing
Business response:
Dear Melissa, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your feedback. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,Hotel Management
The elevator and hallways smelt really bad. When I got off the elevator on my floor there was trash on the floor.
Business response:
Dear Lacy, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. We are currently conducting a thorough review of our housekeeping procedures to ensure that we consistently adhere to the highest standards of cleanliness. Your input is greatly appreciated, and we look forward to welcoming you back and providing you with the exceptional experience you deserve.Sinc... read more
Extremely loud neighbor call front desk no help wouldn’t recommend it
Business response:
Dear Kirk, Thank you for being our guest and for sharing your experience. We apologize for the noise issues you experienced and that we did not address them to your satisfaction. Guests not adhering to the property rules concerning noise can be challenging for all concerned, and we are very sorry for the frustration this caused. We appreciate you bringing this to our attention so we can address this appropriately with our team. We hope that you will come back to experience our hotel the way you should have during this visit.... read more
Business response:
Matthew, it seems you didn't have the best experience. Your feedback is critical in helping us identify areas of improvement. We value your input and are committed to rectifying these concerns for a better future experience.
Dirty floors. Had to clean myself. No hair dryer in room, bed is uncomfortable and smelled, and the showerhead had such low water pressure. Horrible experience.
Business response:
Dear Yiting, Thank you for choosing our hotel and taking the time to share your concerns. We extend our sincere apologies if your stay did not meet your expectations. Please be assured that we will thoroughly examine the issues you have raised with our team to make necessary improvements. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to provide you with the exceptional experience you deserve in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Boise - Meridian
How is Extended Stay America Premier Suites - Boise - Meridian rated?
Extended Stay America Premier Suites - Boise - Meridian has a 3.8 star rating with 766 reviews.
When is Extended Stay America Premier Suites - Boise - Meridian open?
Extended Stay America Premier Suites - Boise - Meridian is open now. It will close tomorrow at 12:00 a.m.