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Extended Stay America Premier Suites - Boise - Meridian
- Hotels
- Meridian, ID
About this business
Location details
3437 East Pine Avenue, Meridian, ID, 83642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was like a rest stop
Business response:
Dear Kevin, We appreciate your feedback and hope your overall stay was pleasant. It was our pleasure hosting you, and we hope you will return any time your travels bring you this way. Sincerely,Hotel Management
I had to wait for about 30 mins before someone came up front to help. I almost cancelled and went somewhere else.
Business response:
Dear James, Thank you for your feedback. We’re very sorry to hear about the wait time you experienced at check-in. This is not the level of service we strive for, and we’re addressing this issue to improve our responsiveness. We understand how frustrating this must have been, and we appreciate your patience. Your satisfaction is important to us, and we hope to have the opportunity to provide a smoother experience on your next visit. Sincerely,Hotel Management
Room smelled very bad. As the evening went on realized the room was infested with cockroaches, many many cockroaches. Hotel wouldn't change my room and I was informed I could leave then (12.00 am) and not be charged. No place to go so unfortunately stayed for a very gross and uncomfortable night. Hotel would not give a refund. Expedia couldn't get a refund so I get to leave this review.
Business response:
Dear Brian, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
Waited staff. I’m not sure if only one working today! No breakfast
Business response:
Dear Guest, Thank you for taking the time to review your stay with us. We are genuinely sorry for the service issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we sincerely apologize for not meeting your expectations. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure these lapses in service do not happen again in the future. We hope you will allow us a second chance to restore ... read more
Most uncomfortable bed ever!!! Service was awesome, room was clean BUT OMG did the bed suck!! By far the bed was the most uncomfortable horrible piece of junk ive ever slept on!! Id rather have slept on the hard floor, my back hurt for days after my stay!!
Business response:
Dear Amber, Thank you for your recent stay and for taking the time to leave a review. We want every guest who stays with us to have a relaxing, rejuvenating visit. We are disappointed this was not your experience, and we hope you will accept our apologies. Please know our front desk associates are always available to help make you as comfortable as possible.We continually work to improve our accommodations, and we thank you for bringing this to our attention. We hope you will give us another chance to provide you with the re... read more
Toilet was dirty. Picked this location because of convenience and breakfast. Breakfasts were granola bars and yogurt. VERY disappointed
Business response:
Dear Shannon, Thank you for choosing us for your accommodation. We take great pride in upholding high standards of cleanliness and guest satisfaction, and we regret any oversights that may have occurred. Your valuable feedback has been conveyed to our housekeeping team for immediate action to prevent any future occurrences. Additionally, we are dedicated to diligently enhancing the quality of our breakfast offerings to deliver a consistently gratifying experience for all our patrons. We hope to make it up to you on a future ... read more
The hotel was clean and updated. The staff was kind when checking in. However, I would not stay here again. Hotels are often loud as you can hear the room next to you opening/closing their door and on occasion the footsteps from above you. However this hotel must be made of paper, every door in my entire hallway could be heard opening/slamming shut throughout the entire night and well into the early morning hours. People literally running up and down the halls, stomping, every voice could be heard. Everything on the floor ab... read more
Business response:
Dear Annie, Thank you for letting us know about your stay. Please accept our sincere apologies for the noise issues during your stay. We are devoted to giving each guest a great travel experience; therefore, we are disappointed that we did not meet our expectations. Your comments remind us there is always room for improvement, and we will review your feedback with the appropriate individuals. We highly value your patronage and eagerly anticipate the opportunity to elevate your experience during your future visit.Sincerely,Ho... read more
There shouldn't be only one staff member in the late night hrs it ridiculous for them and people staying there!!
Business response:
Dear Chris, Thank you for your feedback. Our team strives to ensure each guest has an exceptional visit; therefore, we are sorry if this was not your experience. Please know that we take your feedback seriously and will make the necessary improvements to provide the best possible service. We hope to have another opportunity to provide you with the great visit you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Boise - Meridian
How is Extended Stay America Premier Suites - Boise - Meridian rated?
Extended Stay America Premier Suites - Boise - Meridian has a 3.8 star rating with 766 reviews.
When is Extended Stay America Premier Suites - Boise - Meridian open?
Extended Stay America Premier Suites - Boise - Meridian is open now. It will close tomorrow at 12:00 a.m.