Extended Stay America Premier Suites Charlottesville

Business response:

Dear Guest, Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America. We hope to see you again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, We are pleased to hear that you had a positive experience with us. Providing a comfortable space along with attentive care is always our goal, and it is wonderful to see that reflected in your experience. We look forward to the opportunity to welcome you back to Extended Stay America in the near future. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We hope your overall stay was pleasant. It was our pleasure hosting you, and we hope you will return any time your travels bring you this way. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for providing your feedback. Our team strives to ensure an exceptional experience for each guest. Therefore, we are disappointed that your room did not meet your expectations. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience, and we look forward to the opportunity to serve you again in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing to stay with us. We recognize the importance of starting your day with a quality breakfast, and we regret that your experience did not align with your expectations. Additionally, thank you for bringing the room key issue you experienced to our attention. We sincerely apologize for any frustration this caused during your stay. Our guests' satisfaction and comfort are paramount, and we are dedicated to utilizing your insights as we continually enhance our services. We hope you will give us an... read more