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Extended Stay America Premier Suites Charlottesville
- Other
- Charlottesville, VA
About this business
Location details
3400 Berkmar Drive, Charlottesville, VA, 22901, United States
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Breakfast options we somewhat limited and the quality I would say was ok, not great. Staff was great though and the hotel was clean
Overall pretty good stay! Front desk workers were very friendly and helpful. Floor in the room should have been much cleaner but otherwise everything seemed pretty clean. Only complaints were only one very small trash can in the bathroom but none in the living/ kitchen area. Also, it would be nice to have a hair dryer in the room instead of having to call down for one. They did bring it very quickly though.
I was so happy find this property. Clean close by to everything Shopping dining express way. The property itself is nice clean area was nice and quite. Definitely have to ✔️ them out inbthe future
Business response:
Dear Sarah, Thank you for choosing Extended Stay America and for your terrific review. We’re thrilled to hear that you enjoyed your stay and found our property comfortable and conveniently located near shopping, dining, and major routes. It’s also wonderful to know the peaceful atmosphere added to your overall experience. We truly appreciate your kind words and look forward to welcoming you back on your next visit. Sincerely, Hotel Management
Friendly staff, clean room, comfortable, good a/c
Amazing staff super clean
Business response:
Dear Quiana, Thank you for choosing Extended Stay America and for this outstanding review! We’re thrilled to hear that you enjoyed your stay and found our team so accommodating! It’s also wonderful to know that our efforts to maintain a clean and welcoming environment made a positive impact. Your kind words mean a lot, and we will share your comments with everyone here. We look forward to being your hotel of choice whenever your travels bring you back our way! Sincerely, Hotel Management
Nice and clean
Very pleasant
Business response:
Dear Jeffrey, Thank you for being our guest and for sharing your experience with fellow travelers. We always work hard to provide a high-quality experience for all our guests, so it’s terrific to hear that you had such an enjoyable stay at Extended Stay America. We’d love to host you again someday for yet another unforgettable visit. Sincerely, Hotel Management
It’s a nice, new hotel. The staff were helpful and friendly.
The place is new but very plain/bland. The included breakfast was minimal and not maintained by staff (ran out of the few offerings and needed to be asked to restock, table not cleaned of others crumbs, etc.). I got stuck in a full elevator for 5 minutes when the doors wouldn’t open.
Business response:
Dear Richard, Thank you for being our guest and sharing your feedback. We’re sorry to hear that parts of your visit did not meet expectations, particularly regarding the breakfast experience and the elevator issue. We understand how these moments can affect your overall comfort, and appreciate you bringing them to our attention. Your comments have been shared with the appropriate teams for improvement. We’re glad you enjoyed the property’s newer condition and hope to welcome you back for a smoother stay. Sincerely, Hotel Man... read more
Frequently asked questions about Extended Stay America Premier Suites Charlottesville
How is Extended Stay America Premier Suites Charlottesville rated?
Extended Stay America Premier Suites Charlottesville has a 4.4 star rating with 359 reviews.
When is Extended Stay America Premier Suites Charlottesville open?
Extended Stay America Premier Suites Charlottesville is open now. It is open 24/7.