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Extended Stay America Premier Suites Charlottesville
- Other
- Charlottesville, VA
About this business
Location details
3400 Berkmar Drive, Charlottesville, VA, 22901, United States
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Very clean. All of the staff were very friendly. Quiet. Affordable. Great place to stay!
new and very clean
Business response:
Dear Evan, We are delighted to hear that you enjoyed the fresh and well-maintained atmosphere during your stay. Thank you for taking the time to share your experience. We appreciate your kind words and look forward to welcoming you back to Extended Stay America on your next visit. Sincerely, Hotel Management
Everything was so clean and customer service was wonderful.A great place to stay.
Had to request hair dryer because they are not provided for in your room. No coffee maker, no flat wear and plates, cups etc. it does have a full size Frig and a microwave.
Business response:
Dear Nancy, Thank you for sharing your experience. We are glad certain aspects of your stay were satisfactory, and we appreciate your kind acknowledgment. We regret that some amenities were not readily available and apologize for any inconvenience this caused. Your feedback is important and helps guide our ongoing efforts to enhance guest satisfaction. We hope you’ll consider revisiting us, where we aim to provide a more seamless and comfortable stay. Sincerely, Hotel Management
This was absolutely incredible! Not only did they have a very nice and comfortable place, but the customer service was absolutely top-notch. We were coming from far away and we’re getting in late that night, and the staff went above and beyond to make sure that our reservation Was held, and that the room was ready for us! Huge, thanks to this place!
Business response:
Dear Davis, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's great to know that you found your suite comfortable and were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management
New building, very clean. Staff was excellent and friendly. Location was convenient.
Business response:
Dear Carrie, We are thrilled to hear you enjoyed our fresh facilities and found everything spotless during your stay! It’s wonderful that our team made a positive impression and that the location worked well for you. Thank you for choosing Extended Stay America—we truly appreciate your kind feedback and look forward to welcoming you back soon for another great visit! Sincerely, Hotel Management
Great hotel!! Clean and new with friendly staff
The rooms were good however the wifi was spotty even for staff.
Business response:
Dear Gia, Thank you for sharing your experience. We are glad to hear you found the accommodations satisfactory, though we regret any inconvenience caused by the inconsistent internet connection. Please accept our apologies for this disruption, and know that we are actively working to enhance our technology to serve our guests and team better. Your feedback is invaluable as we strive to improve, and we look forward to the opportunity to welcome you back for a smoother and more enjoyable stay in the future. Sincerely, Hotel Ma... read more
Frequently asked questions about Extended Stay America Premier Suites Charlottesville
How is Extended Stay America Premier Suites Charlottesville rated?
Extended Stay America Premier Suites Charlottesville has a 4.7 star rating with 82 reviews.
When is Extended Stay America Premier Suites Charlottesville open?
Extended Stay America Premier Suites Charlottesville is open now. It is open 24/7.