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Extended Stay America Premier Suites Charlottesville
- Other
- Charlottesville, VA
About this business
Location details
3400 Berkmar Drive, Charlottesville, VA, 22901, United States
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Yes everything was perfect
Business response:
Dear Guest, Thank you for taking the time to review your time with us at Extended Stay America. It’s truly rewarding to hear that your experience was nothing short of excellent. We’re grateful for your kind words and look forward to the pleasure of welcoming you back for another outstanding stay. Sincerely, Hotel Management
All was good. A pleasant place with very nice staff.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for your terrific review. We’re delighted to know you found the stay pleasant and that our team made a positive impression, as warm and attentive service is an important part of the experience we aim to provide. Feedback like yours is always appreciated and will be shared with the team. We’re glad you chose us and hope a future visit is just as comfortable and enjoyable. Sincerely, Hotel Management
the first room had a leaking toliet
Business response:
Dear Guest, Thank you for taking the time to leave a review. We hope that your overall experience was a positive one. Although the initial room had a maintenance issue, we trust that the remainder of your stay was comfortable. Your feedback is essential for our ongoing efforts to maintain quality and consistency, and we greatly value your visit. We look forward to welcoming you back in the future. Sincerely, Hotel Management
Front Desk Staff was personable & kindly allowed early check in. Key cards did not work, but help in rectifying. Stomping noises from above floor at 2AM. No dishes, cutlery or dish soap for extended stay? No coffee maker in room. Minimal shampoo, soap. Ample Towels. Most disappointing-no coffee at 7:45AM and no offer to replenish urn!! No hard boiled eggs presented as described when checked in. Would not recommend nor stay again.
Frequently asked questions about Extended Stay America Premier Suites Charlottesville
How is Extended Stay America Premier Suites Charlottesville rated?
Extended Stay America Premier Suites Charlottesville has a 4.3 star rating with 476 reviews.
When is Extended Stay America Premier Suites Charlottesville open?
Extended Stay America Premier Suites Charlottesville is open now. It is open 24/7.