This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms are clean
Staff is very nice pricing is great
Business response:
Dear Jasha, Thank you for choosing Extended Stay America and for your excellent review. It’s great to hear you had such a positive experience with the team and found the rates to your liking! We’re committed to offering both value and a welcoming atmosphere, and it’s always encouraging to know when we hit the mark. Thanks again for the great review. Please come and see us again soon! Sincerely, Hotel Management
Clean, convenient, quiet.
Was good for my family
Business response:
Dear JOEL, Thank you for making us your home away from home. We’re so glad to hear it worked well for your family! Creating a comfortable space for all our guests is our primary goal, and it’s great to know you had a pleasant visit. Thanks for choosing Extended Stay America—we’d love to welcome you back the next time you’re in town. Sincerely, Hotel Management
Clean safe hotel. Good price.
The location
Business response:
Dear Alberto, Thank you for choosing to stay with us during your recent visit to the area. We appreciate your feedback and sincerely apologize if any part of your experience did not meet your expectations. We look forward to welcoming you back and providing the outstanding stay you deserve in the future. Sincerely, Hotel Management
The smell of marijuana in the elevator and halls was not a good welcoming. The room is clean, sure. But i had to take photos of all the existing damage so i can get my deposit back. The people directly above us had at least one small child that was running laps until after 11pm. Hard to sleep.
Business response:
Dear Molly, Thank you for sharing your experience. We sincerely apologize for the disturbances that impacted your comfort during your stay. While we are pleased the accommodations met your expectations, we regret that the environment did not provide the tranquility you were hoping for. We are committed to offering a calm and respectful atmosphere for all our guests, and your feedback will be thoughtfully reviewed with our team. Your comfort and peace of mind are essential to us, and we appreciate you for bringing these conce... read more
You get what you pay for. Breakfast is bad. They shouldn’t even say they have a breakfast. Fitness room was sad. Out of order equipment. More equipment not working well. Room doors don’t close they slam.
Business response:
Dear Lucy, Thank you for taking the time to leave your valuable comments. We are truly sorry to learn that certain aspects of your stay did not meet your expectations. Your comments have been noted, and we will certainly pass them along to the appropriate team members, as we are committed to making meaningful improvements. We sincerely apologize for any inconvenience you encountered and hope to have the opportunity to welcome you back for a more satisfying and comfortable stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,527 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.