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Extended Stay America Premier Suites - Cleveland - Independence
- Hotels
- Independence, OH
About this business
Location details
6025 Jefferson Drive, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Silent nd friendly
Business response:
Thank you for the positive feedback and review.
He was professional and easy check in
Business response:
Thank you Bonnie!
Quiet and secluded Staff extremely nice
Business response:
Dear Guest, Thank you for highlighting the serene atmosphere you experienced at Extended Stay America. It’s wonderful to hear that our team’s friendliness enhanced your stay. We are dedicated to providing a comfortable and welcoming environment for every guest. Your kind feedback is truly appreciated, and we look forward to welcoming you again soon for another pleasant visit. Sincerely, Hotel Management
Clean room with decent amenities
Business response:
Thank you Lois!
Pretenzioso Ottima la stanza con cucina, frigo mastodontico e piastra a induzione, ma senza nessun attrezzo di cucina, mancava l'asciugacapelli. Considerando il costo, la colazione era vergognosa. Nessun piatto, solo qualche snakes e degli yogurts. Non previsti: fette di pane, granola, latte fresco, confettura, burro, formaggio, frutta e succo di frutta.
Business response:
Dear Guest, We’re glad you appreciated the spacious layout and in-room amenities during your stay at Extended Stay America. We’re sorry to hear that other aspects did not meet your expectations. Cooking utensils are available at the front desk upon request, and we’re continually working to improve our complimentary services. Thank you for sharing your experience with us. We value your feedback and hope to have the chance to welcome you again soon. Sincerely, Hotel Management
Visible dust and trash on the floor. Quality mattresses were terrific More clean towels should be placed in the room. The hotel can use a renovation/updates.
Business response:
Dear Guest, Thank you for taking the time to review your stay. We’re pleased to hear that the quality of the mattresses contributed to your comfort. However, we sincerely apologize for the issues you experienced with cleanliness and the property’s condition. Maintaining a well-kept and inviting environment is very important to us, and your comments are being shared with our team. We appreciate your feedback and hope to have the opportunity to provide you with an improved experience on your next visit. Sincerely, Hotel Manage... read more
Nice hotel. Great staff.
Business response:
Thank you for the 10 stars.
Comfortable stay Clean room and comfortable bed, a no frills place to stay. Hair dryer, shampoo etc available but must be requested. Breakfast offering is coffee and tea, boiled eggs and packaged muffins, not actually comparable to other chain’s offerings.
Business response:
Thank you for the review.
This is advertised as an extended stay accommodation. You must put up over a $100 deposit simply to have silverware, dishes, and other necessities. This is certainly no Residence Inn.
Business response:
Dear Guest, Thank you for reviewing your stay. We are sorry that your experience fell short of what you had anticipated. Our focus is on providing functional accommodations for more extended visits, and we understand your concerns regarding the process for requesting kitchen items and the associated deposit. These measures are intended to help maintain the condition of our offerings for all guests. Your feedback is important to us, and we will continue to evaluate how we can enhance the guest experience. We appreciate your u... read more
Frequently asked questions about Extended Stay America Premier Suites - Cleveland - Independence
How is Extended Stay America Premier Suites - Cleveland - Independence rated?
Extended Stay America Premier Suites - Cleveland - Independence has a 3.5 star rating with 3,527 reviews.
When is Extended Stay America Premier Suites - Cleveland - Independence open?
Extended Stay America Premier Suites - Cleveland - Independence is open now. It will close tomorrow at 12:00 a.m.