This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1200 FAU Research Park Blvd., Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst Hotel I’ve ever stayed at. Please do not waste your time staying here, it is extremely dirty, especially the bathroom, and has a horrendous smell. The environment is terrible and everything was extremely unhygienic. This is not a family friendly hotel, I would not recommend and couldn’t wait to checkout.
Business response:
Dear Aline,Thank you for sharing your feedback. We deeply regret that your experience was not up to expectations, and we sincerely apologize for the cleanliness and odor issues you encountered. We understand the importance of a clean and welcoming environment, especially for families, and your comments will be shared with our team to ensure immediate improvements. We are genuinely sorry for the inconvenience caused and hope to have the opportunity to provide a better experience in the future.Sincerely,Hotel Management
Felt unsafe Our check in was not good at all. First there were no lights at the entrance but there were people hanging around talking gathered all around the door which felt unsafe. Then there was no one at the desk, no bell to get their attention. Once the lady finally came she was very rude
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the unsettling experience you had during check-in. Your safety and comfort are our top priorities, and we deeply regret the issues you encountered with both the entrance lighting and the lack of staff assistance. We will address these concerns to ensure a more welcoming and secure environment for future guests. We hope you will consider giving us another opportunity to provide a more positive experience.Sincerely,Hotel Management
Room smell like urine Hallways carpet smell so bad Keycards gets deactivated if is close to your cel phone . Nasty place.....
Business response:
Dear Farshad, Thank you for sharing your feedback. We sincerely apologize for the unpleasant experience you had during your stay. The issues you mentioned, including the room and hallway odors, as well as keycard deactivation, are not reflective of the standards we aim to uphold. We take your concerns seriously and will work to address these matters promptly. We hope to have the opportunity to provide a more comfortable experience in the future.Sincerely,Hotel Management
The room was clean, but very smell bad . Old carpet, and the smell was worse
Business response:
Dear Dayse De, We want to thank you for your comments about your recent experience at our property, and we apologize for not meeting your expectations. We work hard to provide the best and cleanest environment for all our guests. This involves deep cleaning our rooms after guest stays so the suites will smell fresh. We appreciate your feedback so we can ensure future guests are not similarly impacted. We hope you will return to provide you with a better experience.Sincerely,Hotel Management
There is no breakfast
Business response:
Dear Gary, Thank you for your feedback. We are glad to hear you had a positive experience overall. While we do not offer a traditional breakfast, we provide a grab-and-go option to accommodate your needs. We appreciate your understanding and hope to welcome you again soon for another pleasant stay.Sincerely,Hotel Management
Okay for a short stay Room smelled like mold, maybe mold mixed with smoke someone tried to cover up , AC was super loud and the bed was uncomfortable. Facilites were dated, the burners looked like they were from the 80’s. I was only there for 8 hours to sleep so it was fine. Sheets were clean. For $150 it would have been fine minus the smell.
Business response:
Dear Guest,We are glad to hear that you found the sheets clean, but we regret that the room conditions did not meet your expectations. Your comments about the scent and loud AC have been noted and will be addressed with our team to improve the experience for future guests. Thank you once more for sharing your feedback. We look forward to the possibility of welcoming you back soon so we can demonstrate the exceptional hospitality that we are known for providing.Sincerely,Hotel Management
Told at check in 100. Deposit for any damage, bed worn out. Broken bathroom mirror, wall damage bathroom an in unit The decide to test fire alarm at 8. Siren ran for full 5 min.. N
Business response:
Dear Byron, Thank you for sharing your experience. We sincerely apologize for the issues you encountered during your stay, including the bed condition, the broken mirror, and the fire alarm test. We understand how these inconveniences can disrupt your comfort, and we regret that we did not meet your expectations. Your feedback will be shared with our team to ensure improvements are made. We hope you will consider staying with us again for a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
How is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach rated?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach has a 3.6 star rating with 1,732 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach open?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.