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Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1200 FAU Research Park Blvd., Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dishusting Overcharged for 2 star hotel when stranded overnight in Fort Lauderdale due to airline. Hotel gouged price of $642 per night for 2 star hotel. I only booked there out of desperation
Business response:
Dear Laurie,We sincerely apologize for the inconvenience you experienced during your stay. We understand your frustration regarding the pricing, especially when your stay was out of necessity. While prices can fluctuate based on availability and demand, we strive to offer the best value possible. We are committed to improving our guest experience and hope you will consider staying with us again, so we can provide you with a more positive experience in the future.Sincerely,Hotel Management
Decor is like a minimum security prison. Exterior is very dirty. A family of chickens made their home outside my first floor room, which the management knew of, and the rooster crowed from about 3 AM until 9AM. Terrible! Spend the necessary money for a better pace.
Business response:
Dear Alex,We sincerely regret that your stay did not meet expectations. We understand how important a clean and peaceful environment is for our guests, and we apologize for any inconvenience caused by the exterior conditions and noise disturbances. Your feedback has been shared with our team to address these concerns. We appreciate your insights and hope for the opportunity to provide a much-improved experience in the future.Sincerely,Hotel Management
Ok
Business response:
Dear HORACE, Thank you for your feedback. Guest experiences are important, and we appreciate you taking the time to share yours. If there is anything specific that could have made your stay more enjoyable, your insights would be valued. We hope to have the opportunity to provide a more memorable experience in the future.Sincerely,Hotel Management
Offered Breakfast on the website. But u can barely get a cup of coffee.
Business response:
Dear Kim,Thank you for sharing your feedback. We apologize for the misunderstanding regarding the breakfast offering. We strive to provide accurate information about our amenities, and we regret that the breakfast options did not meet your expectations. Your comments are valuable to us, and we will review our website details to ensure clarity for future guests. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfying experience in the future.Sincerely,Hotel Management
Not a good stay It was my first stay at Extended Stay, and I was disappointed with my selection. A loud noise from I-95, inappropriate lighting at night, roaches crawling in the room, and an old and smelling carpet in the hallway disturbed me.
Business response:
Dear Ramatis,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, including noise, lighting, cleanliness, and the condition of the carpet. Such experiences do not reflect the standard we strive to provide. Your concerns have been shared with our team, and we are committed to addressing them to enhance guest comfort. We hope you will consider staying with us again so we can offer you a better experience.Sincerely,Hotel Management
Did the job but barely. ‘Breakfast included’ is a meager supply of single-packaged muffins and packets of oatmeal. Coffee was passable. The AC made a loud whining noise after 5 minutes of being on, I had to turn it off to be able to fall asleep. Like I said, it did the job…barely. Wouldn’t recommend
Business response:
Dear Derek,Thank you for sharing your experience. We apologize for the shortcomings during your stay, including the limited breakfast options and the noisy AC unit, which impacted your comfort. Your feedback highlights areas we need to improve, and we are actively working to enhance our amenities and facilities. We appreciate your honesty and hope you’ll give us another opportunity to provide a better experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
How is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach rated?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach has a 3.6 star rating with 1,732 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach open?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.