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Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1200 FAU Research Park Blvd., Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very dirty it has pieces of bread inside of the air conditioning and i found a bubble gum un the shower
Business response:
Dear JOSE, Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered. This is not reflective of our standards, and we are addressing the matter with our housekeeping team to ensure it does not happen again. We appreciate your patience and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
My reservation was canceyfor a week because i gave a bad review. Had to reschedule my whole trip beciase of these people. Zero accountability. I will never stay at one of these properties again. Why was my reservation canceled. I want an answer. I am hoing to sue.
Business response:
Dear Edward, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
Unprofessional staff
Business response:
Dear Edward, Thank you for sharing your feedback. We apologize for any unprofessionalism you experienced during your stay. Providing exceptional service is our priority, and we regret falling short of your expectations. Your comments will be addressed with our staff to ensure improvements are made. We value your patronage and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management
The room’s smell cigarettes you need pay extra to housekeepers clean your room. Tv are too small. When I went to check in the employee was so rude. We didn't have a good experience, we left before the scheduled date
Business response:
Dear Luciana, Thank you for your feedback. We sincerely apologize for the issues you encountered, including the room odor, additional cleaning charges, TV size, and the rude behavior of our staff. Your comments are very important to us and will be addressed with our team to ensure immediate improvements. We regret that your stay was cut short and hope to provide a better experience in the future.Sincerely,Hotel Management
I was checked out when i paid for additional days and my property was stolen.
Business response:
Dear Edward, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
How is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach rated?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach has a 3.6 star rating with 1,732 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach open?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.