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Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1200 FAU Research Park Blvd., Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing... We couldn't get breakfast
Business response:
Dear Anya, Thank you for your feedback about your experience with us. We are disappointed you were not happy with your breakfast experience while you were here. Your comments will be shared appropriately with our team to find out what went wrong, as we always want to know what would enhance our guest experience. Please return to stay with us another time, and we will serve you better. Sincerely,Hotel Management
I need to be reimbursed for that room or another r I thought the place is going to be nicer but it was like just a chunky hotel with disgusting bathtubs and showers and towels the bed was just ridiculous it was like springs were popping out I never stay there again I already told many people bad things about it I would like to have my money back or a chance in another hotel that would give me a normal experience let me know or else I'm going to do so many derogatory things 2013601049
Business response:
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. There were no reported complaints during your stay, so in the future please contact the front desk as soon as possible to report any issues you may have. Staff is more than willing to make accommodations to ensure you have a comfortable experience. We hope that you will give us the opportunity to ... read more
They only accept credit cards from “mayor” banks, won’t let you check in after you paid the room. Shady horrible place
Business response:
Dear Nelson, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
Everything in the room was falling a part. The shower didn’t drain, the fridge made loud noises, the AC sounded broken. The gentleman working the night shift couldn’t help with any request.
Business response:
Dear Samantha, Thank you for bringing these issues to our attention. We sincerely apologize for the inconveniences you faced during your stay, especially with the room's condition and the lack of assistance provided. This is certainly not the standard we aim to uphold. We take maintenance concerns very seriously and have already notified our concerned team to investigate and resolve these problems immediately so that future guests do not have the same experience. Further, we regret that our night shift staff could not assist... read more
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
How is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach rated?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach has a 3.6 star rating with 1,732 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach open?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.