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Extended Stay America Premier Suites Harrisonburg
- Hotels
- Harrisonburg, VA
About this business
Location details
1619 Spring Port Dr, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean, but sparsely decorated. Staff was very courteous and friendly. They were having problems with their water heater so they struggled with hot water. To their credit, they did try to contact me to notify me of the issue. I was overall very pleased with my stay
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found your room clean and our staff courteous and friendly. We appreciate your understanding regarding the temporary hot water issue and are glad our team was able to notify you in advance. While the room décor is intentionally simple, your comments are valuable as we continue evaluating ways to enhance guest comfort. We are delighted to know that, overall, you were very pleased with your stay. Your kind words mean a gr... read more
You get what you pay for. Reviews said thin walls which was accurate. Person above me stomped around until midnight. The grab and go breakfast was good. Boiled egg packs, granola snacks, muffins, oranges. Were few other minor issues. Again. You want better, you pay more. It was a quick stop for me. When I arrived at 4 there was no one at the front desk. Attendant was outside smoking. Then they apparently had been having a hot water issue off and on. Thank goodness it was working when I needed it. Also, they allow dogs so the... read more
Business response:
Dear Guest, We sincerely apologize for the concerns you experienced. The noise disturbances from neighboring rooms and pets and delay at check-in issues are not reflective of the standards we strive to maintain. Please be assured that your comments will be shared with our team to improve responsiveness, maintenance, and overall guest comfort. We truly appreciate your honesty and hope you will consider giving us another opportunity in the future. Sincerely, Hotel Management
Good quality food. Quiet
Business response:
Thank you for the 10/10 review! We’re glad you enjoyed the quality of our food and the quiet atmosphere. We appreciate your feedback and hope to welcome you back again soon. If you want it more warm, shorter, or brand-specific (for one of your properties), I can tailor it instantly.
New hotel in a convenient location. For a grab & go breakfast, there were a lot of options.
Business response:
Thank you for the perfect 10/10 review! We’re happy you enjoyed our convenient location and the variety of grab-and-go breakfast options. We appreciate you choosing our new hotel and hope to see you again soon.
Hotel was clean and easy to stay at
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you found the hotel clean and that your stay was easy and comfortable. Maintaining a welcoming and well-kept environment is a top priority for us, and it is wonderful to know that these efforts positively impacted your experience. Your kind words motivate our team to continue delivering excellent service and a pleasant stay for all guests. We truly appreciate your review and look forward to welcoming you back to Extended Stay Amer... read more
Very new building. Very clean and courteous front desk staff. Highly recommended.
Business response:
Thank you for the 10/10 review and recommendation! We’re glad you enjoyed our new, clean facility and that our front desk team made a positive impression. We truly appreciate your feedback and hope to welcome you back soon.
Helpful staff!
Business response:
Dear Guest, Thank you for sharing your feedback and for highlighting our helpful staff. We are delighted to hear that our team was able to assist you and make your stay more comfortable. Providing attentive and friendly service is a top priority for us, and your kind words affirm our efforts. We will be sure to share your compliments with our staff, as recognition like this motivates them to continue delivering exceptional service. Thank you again for choosing our property, and we look forward to welcoming you back to Extend... read more
Very clean rooms, friendly staff. Everything was perfect
Business response:
Thank you for the perfect 10/10 review! We’re thrilled to hear you found the rooms very clean and our staff friendly. We truly appreciate your kind words and look forward to welcoming you back.
Room was mostly clean
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that your room was mostly clean, and we appreciate your acknowledgment of our housekeeping efforts. Your comments are valuable, and we will continue to work on maintaining the highest standards of cleanliness and comfort for all our guests. We hope to have the opportunity to welcome you back to Extended Stay America and provide an even more flawless experience during your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites Harrisonburg
How is Extended Stay America Premier Suites Harrisonburg rated?
Extended Stay America Premier Suites Harrisonburg has a 4.3 star rating with 953 reviews.
When is Extended Stay America Premier Suites Harrisonburg open?
Extended Stay America Premier Suites Harrisonburg is open now. It will close tomorrow at 12:00 a.m.