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Extended Stay America Premier Suites Harrisonburg
- Hotels
- Harrisonburg, VA
About this business
Location details
1619 Spring Port Dr, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We need a kitchen on our trip. This hotel fits our need and budget. Room is clean, beds are comfortable. Good area to walk the dog. Kitchen supplies are by request. They are not stocked in the kitchen. Supplies are very basic and limited. But we are not doing gourmet cooking, so they serve our purpose. It would have been nice to have a kettle and a toaster. Remember to request dish detergent if you plan to use them multiple times. No sponge provided. Lobby has brew regular coffee, instant decaf coffee and tea bags. No hot wa... read more
The staff was wonderful. My room had everything needed, though I did have to ask for a hairdryer at the front desk. The clientele was a bit on the sketchy side. When I returned to the hotel on Saturday night, it was clear that someone had been smoking marijuana in the elevator - the smell was overwhelming. Then something or someone set the fire alarm off at both 3 AM and then again at about 6:30 AM. I realize this is not necessarily the fault of the hotel, but it made for a very unsettling final night of my stay. With that s... read more
Business response:
Dear Guest, Thank you for choosing Extended Stay America and taking the time to share your experience. We are pleased to know our team made a positive impression and that your room met your needs during your stay. However, we regret the concerns you experienced with the environment and the disruptions caused overnight, as this is not reflective of the comfortable experience we aim to provide. Your feedback will be shared with our team so these matters can be carefully reviewed and addressed. We appreciate your understanding ... read more
It was easy access, easy to check in. Breakfast was just grab and go. Such as granola bars and yogurt. Room was nice.
The room was very clean, quiet, and the beds were comfortable! Perfect place to stay with my husband and two pups
Business response:
Thank you so much for the perfect rating and for taking the time to share your experience. We’re glad to hear you enjoyed a clean, quiet stay and found the beds comfortable. It’s great that you and your husband—and your pups—felt at home with us. We look forward to welcoming you all back again soon!
The accommodations were very basic. No amenities in the rooms. If you needed anything, you would have to request it at the front desk. This was certainly inconvenient. The floor appeared to be clean, but my feet were dirty after walking around barefoot for an hour.
Business response:
Dear Guest, We’re sorry to hear that your experience did not meet expectations. We regret your dissatisfaction with the room condition, as every room should be thoroughly inspected and cleaned before being assigned. We are addressing this with our housekeeping team to reinforce greater attention to room readiness. We also understand your concerns regarding the process of requesting in-room amenities from the front desk. While this is part of our service model, we regret that it felt inconvenient and impacted your overall exp... read more
Clean room
Business response:
Thank you for your perfect score! We’re glad you enjoyed the clean room and had a great stay with us. We appreciate your feedback and look forward to welcoming you back soon.
Great stay. Would come back if in the area again.
Business response:
Thank you for the perfect rating! We’re so glad you had a great stay with us. It means a lot to hear you’d choose us again, and we look forward to welcoming you back whenever you’re in the area.
Nice clean and comfortable room. Nothing fancy but great for an overnight stay. Very good price.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for sharing your experience with us. We’re glad to know our room provided a relaxing and comfortable stay, and that the value worked well for a short visit. It was a pleasure having you as our guest, and we look forward to welcoming you back again in the future. Sincerely, Hotel Management
The ratings for this property are far too high. It is definitely a no frills place and the bed has to be one of the most uncomfortable I have ever slept in a hotel room. Would not recommend. Basically a dorm room.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We understand your stay did not meet expectations, and we regret that the comfort of the bed impacted your experience. We also recognize your concerns regarding the overall feel of the property, as we aim to provide a comfortable and practical stay for our guests. Your comments have been shared with the appropriate teams so these concerns can be addressed with greater attention to comfort and overall experience. We appreciate you bringing this to our attention and hope... read more
Frequently asked questions about Extended Stay America Premier Suites Harrisonburg
How is Extended Stay America Premier Suites Harrisonburg rated?
Extended Stay America Premier Suites Harrisonburg has a 4.3 star rating with 1,107 reviews.
When is Extended Stay America Premier Suites Harrisonburg open?
Extended Stay America Premier Suites Harrisonburg is open now. It will close tomorrow at 12:00 a.m.