This profile has been claimed by the business owner or representative.
1619 Spring Port Dr, Harrisonburg, VA, 22801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your review! We're so glad to hear you had a great stay with us. We appreciate your feedback and hope to welcome you back soon for another wonderful experience. If there's anything specific, you'd like to share about your stay, we'd love to hear from you!"
New and clean hotel We stayed here for one night as we where driving through the area. The hotel is generally quite new and holds a modern standard. What bothers me about a brand new building (as a non us resident) is that there will still be quite a noticeable noise disturbance from neighbour rooms. This could have been alot better. We slept well though as the noise calmed down around evening time. Breakfast was very simple - just a few choices of yoghurt, muffin, granola bars, oatmeal and cooked eggs.
Business response:
Thank you for taking the time to share your experience! We're glad to hear that you found the hotel new and clean, and that you had a good night's sleep overall. We apologize for the noise disturbance from neighboring rooms and appreciate your feedback. We're always looking for ways to improve the comfort of our guests, and we'll certainly take this into consideration. We're also grateful for your thoughts on breakfast and will explore ways to enhance the variety for our future guests. We hope to welcome you back next time y... read more
Business response:
Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear that your experience did not fully meet your expectations. Our goal is to provide a comfortable and enjoyable stay for all our guests, and we regret any shortcomings you encountered.We would love to learn more about how we can improve and make things right. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future.We hope to have the opportunity to welcome you ... read more
It was exemplary
Business response:
Dear Hector,Thank you so much for your fantastic review! We are thrilled to hear that you had a perfect stay with us and that our team was able to make your experience memorable. Providing exceptional service and a comfortable stay is what we strive for, and your kind words mean the world to us.We truly appreciate your support and look forward to welcoming you back for another wonderful stay in the future. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know!Best regar... read more
HVAC noisy
Business response:
Thank you for sharing your feedback. We sincerely apologize for the noise issue you experienced with the HVAC system during your stay. Providing a comfortable and restful environment is our priority, and we regret that we fell short in this instance.Please know that we have addressed this concern with our maintenance team to ensure it is resolved promptly. Your feedback is invaluable in helping us improve, and we truly appreciate you bringing this to our attention.We hope to have the opportunity to welcome you back for a muc... read more
Love it💗
Business response:
Dear Carla, Thank you for your wonderful 5-star review! We’re delighted to hear that you had a fantastic stay with us. Providing exceptional service and a memorable experience is always our top priority, and it’s truly rewarding to know that we met your expectations.Your kind words motivate our team to continue delivering outstanding hospitality. We look forward to welcoming you back for another exceptional stay in the future!Best regards,
Great place. Staff was very friendly room was clean and comfortable
Business response:
Dear Guest, It's wonderful to hear that our efforts to provide a fresh and spotless environment made a positive impact on your stay. We believe a clean space contributes to a comfortable and enjoyable experience for our guests. Your feedback is a fantastic encouragement for all of us here at Extended Stay America, and we can't wait to exceed your expectations once more on your next visit. See you soon!Sincerely,Hotel Management
Business response:
Dear Stephanie, Thank you for your wonderful 10-star review! We’re delighted to hear that you had a fantastic stay with us. Providing exceptional service and a memorable experience is always our top priority, and it’s truly rewarding to know that we met your expectations.Your kind words motivate our team to continue delivering outstanding hospitality. We look forward to welcoming you back for another exceptional stay in the future!Best regards,
Extended Stay America Premier Suites Harrisonburg has a 4.6 star rating with 494 reviews.
Extended Stay America Premier Suites Harrisonburg is open now. It will close tomorrow at 12:00 a.m.