Extended Stay America Premier Suites Harrisonburg

Business response:

Dear Lisa, Thank you for sharing your experience with us. We’re glad that our front desk staff made a positive impression and that our accommodations suited your needs for the night. However, we sincerely regret that cleanliness did not fully meet expectations, and we appreciate your feedback as it helps us improve. We will address these concerns with our team to ensure a higher standard moving forward. Your input is valuable to us, and we hope to have the opportunity to provide an even better experience should you choose to... read more

Business response:

Dear Raymond, Thank you for sharing your feedback about Extended Stay America! We are delighted to hear that you enjoyed your stay and found our location clean and quiet. Providing a comfortable and welcoming experience for our guests is something we take great pride in. We appreciate your kind words. It was our pleasure to host you, and we look forward to welcoming you again in the future! Sincerely, Hotel Management 

Business response:

Thank you so much for the 10/10 rating! We're thrilled to hear that you found the facility nice and clean. We hope to welcome you back again soon! 

Business response:

Dear Jan, Thank you for your kind words and for choosing Extended Stay America. We are delighted to hear that you found our hotel to be the best in the area, especially for the price. Providing our guests with a comfortable and valuable experience is our top priority, and it’s gratifying to know that you enjoyed your stay. Your recommendation means a lot to us, and we sincerely appreciate your support. We look forward to welcoming you again on your next visit! Sincerely, Hotel Management 

Business response:

Thank you so much for the 10/10 review! We're thrilled to hear that you found everything very clean and that our staff made a great impression. Your kind words mean a lot to us, and we hope to welcome you back again soon! 

Business response:

Dear Candie, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking the time to recognize our efforts. We look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Thank you so much for the 10/10 review! We're thrilled to hear that you found everything very clean and that our staff made a great impression. Your kind words mean a lot to us, and we hope to welcome you back again soon! 

Business response:

Dear Qing, We appreciate you taking the time to share your thoughts about your stay at Extended Stay America. We're glad to hear that you found our location convenient and appreciated the parking accessibility! If you ever visit again, we’d love to welcome you back and ensure another comfortable stay. Thank you for choosing us! Sincerely, Hotel Management 

Business response:

Thank you for the perfect score! We really appreciate your support and hope to see you again soon.