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Extended Stay America Premier Suites Harrisonburg
- Hotels
- Harrisonburg, VA
About this business
Location details
1619 Spring Port Dr, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was great! Very clean, staff super friendly. Not much available for breakfast but a lot of good features for the price!
Business response:
Dear Guest, We are delighted to know you enjoyed a pleasant stay and appreciated the welcoming service from our team. It’s great to hear you found good value in your experience. We also value your comments regarding the breakfast offerings and appreciate you bringing this to our attention. Thank you for choosing the Extended Stay America, and we hope to welcome you back soon. Sincerely, Hotel Management
Room clean, bed not really comfortable. Could hear running above room and jumping on floor. Stay on top floor.
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We’re glad to hear the room was well-prepared, though we’re sorry that the comfort of the bed and the noise from above impacted your stay. We understand how important a quiet and restful environment is, and we regret that this was not your experience. Your comments have been shared with our team for review, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back for a far more positive experience. Since... read more
Room was fine. We always remove the sheets to check the corners and there was a lot crumbs under the sheets. We asked for conditioner and they do not off hair conditioner. Stated that it offered healthy breakfast which I guess is accurate because the only options that were offered were yogurt, hard boiled eggs, oatmeal packets, packaged muffins, a few clementines, and coffee-that’s it.
Business response:
Dear Guest, We appreciate you taking the time to share your feedback with us. While we’re glad to hear that the room overall met your needs, we regret that the condition of the bedding did not meet expectations, as every room should be thoroughly prepared prior to arrival. We also apologize for any inconvenience caused by the limited availability of certain in-room amenities, including hair conditioner. Additionally, we understand your perspective on the breakfast offering and recognize that the selection may not meet every ... read more
I traveled with family so having a kitchen was a huge plus for us, and the reason I choose this hotel. However, I found it odd that the kitchen wasn't already stocked with basics like plates and silverware. Those items were collected from the front desk in a large storage cubby, which seemed less corporate than I've experienced at similar hotels. The shower constantly leaked water no matter how careful we were, and upon cleaning up the floor with extra towels, discovered they were brown afterwards which told me the bathroom ... read more
Business response:
Dear Guest, We appreciate you sharing both what worked well for your family and where the experience fell short. While we’re glad the in-room kitchen and location added convenience to your stay, we understand the frustration around having to request basic kitchen items, along with the concerns you noted in the bathroom and overall room setup. The condition of the floor and missing essentials like hangers are not the level of readiness we aim to provide. Your feedback has been shared with the appropriate teams so these areas ... read more
The staff was very friendly and check in was very fast with no hassle... +++++! Rooms were spacious and clean ...+++++..
Business response:
Dear Guest, We’re delighted to hear that your arrival was smooth and efficient, and that our team made you feel welcome right from the start. It’s also great to know you found the rooms spacious and well prepared for your stay. Your kind feedback will be shared with the team, and we look forward to welcoming you back to Extended Stay America again soon. Sincerely, Hotel Management
Staff was friendly, room was clean and affordable. Bed was mediocre, not as comfortable as other Extended Stay beds we’ve had. Breakfast was very small and poorly stocked this time but coffee is good for a hotel. As long as it stays affordable, I’ll return.
Business response:
Thank you for your feedback and for choosing to stay with us. We’re glad to hear you found our staff friendly and your room clean and affordable. We appreciate your comments regarding the bed comfort and breakfast selection. Your feedback helps us identify areas where we can improve, and we’ll be sharing this with our team to ensure a better experience moving forward. We’re happy to hear you would return, and we look forward to welcoming you back again soon!
Business response:
Thank you for the perfect 10/10 rating! We truly appreciate you choosing to stay with us and hope to welcome you back again soon.
Frequently asked questions about Extended Stay America Premier Suites Harrisonburg
How is Extended Stay America Premier Suites Harrisonburg rated?
Extended Stay America Premier Suites Harrisonburg has a 4.3 star rating with 1,107 reviews.
When is Extended Stay America Premier Suites Harrisonburg open?
Extended Stay America Premier Suites Harrisonburg is open now. It will close tomorrow at 12:00 a.m.