Extended Stay America Premier Suites Harrisonburg

Business response:

Thank you for the perfect rating and for taking the time to share your feedback! We’re so glad to hear you found the room clean and comfortable and that our staff made a positive impression. We truly appreciate your kind words and look forward to welcoming you back for another great stay. 

Business response:

Dear Guest, Thank you for taking the time to share your positive feedback with us. We are delighted to know that you found your room clean and the environment quiet and comfortable. It is especially rewarding to hear that you felt safe and that our staff was polite during your stay and enjoyed our convenient location. Creating a welcoming, secure, and pleasant experience for our guests is always our top priority, and your kind words encourage our team to continue delivering excellent service. We truly appreciate your support... read more

Business response:

Thank you for the perfect rating and for taking the time to share your feedback! We’re so glad to hear you found the room clean and comfortable and that our staff made a positive impression. We truly appreciate your kind words and look forward to welcoming you back for another great stay. 

Business response:

Dear Guest, Thank you for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Thank you for the 10/10 rating! We truly appreciate you taking the time to share your experience and hope to welcome you back again soon. 

Business response:

Thank you for the perfect rating! We’re happy to hear you enjoyed the spacious, comfortable, and clean room. We truly appreciate your feedback and hope to welcome you back again soon. 

Business response:

Thank you for your 10/10 rating! ⭐ We appreciate you taking the time to share your experience with us. Even without a comment, your positive rating lets us know you enjoyed your stay, and that means a great deal to our team. We hope to welcome you back again soon! 

Business response:

Thank you for your 10/10 rating! We appreciate you choosing to stay with us and hope to have the opportunity to welcome you back again in the future. 

Business response:

Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found your room clean and our staff courteous and friendly. We appreciate your understanding regarding the temporary hot water issue and are glad our team was able to notify you in advance. While the room décor is intentionally simple, your comments are valuable as we continue evaluating ways to enhance guest comfort. We are delighted to know that, overall, you were very pleased with your stay. Your kind words mean a gr... read more