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Extended Stay America Premier Suites Harrisonburg
- Hotels
- Harrisonburg, VA
About this business
Location details
1619 Spring Port Dr, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to share your feedback. We truly appreciate your honest review and are glad to hear that certain aspects of your stay met your expectations. However, we also recognize that there were areas where we fell short.Your comments are invaluable in helping us improve, and we would love to learn more about how we can enhance our guest experience. Please feel free to reach out to us directly at [hotel contact information], as we would appreciate the opportunity to address your concerns.We hope to welcome... read more
Nice hotel with all the basics. Nice facility. Shannon at desk was excellent. Room comfortable. Bathroom, commode, could have been cleaner. Hallways, stairwell not so clean, but ok v onsidering so many contractors in and out, understandable.
Business response:
Dear Allen, Thank you for choosing Extended Stay America and for taking the time to share your experience. It is great to hear that you enjoyed the comfort of your guest room and received excellent service from Shannon. We appreciate your understanding regarding the shared spaces and are always working to maintain a welcoming environment for all guests. Your feedback helps us identify areas where we can improve, and we hope to provide you with an even better stay the next time you visit.Sincerely,Hotel Management
Business response:
Dear Laura, Thank you for your wonderful 5-star review! We’re delighted to hear that you had a fantastic stay with us. Providing exceptional service and a memorable experience is always our top priority, and it’s truly rewarding to know that we met your expectations.Your kind words motivate our team to continue delivering outstanding hospitality. We look forward to welcoming you back for another exceptional stay in the future!Best regards,
Good value Always quiet and clean. No frills, good value. Wish the TP was better (single ply)
Business response:
Andrew, Thank you for sharing your feedback. We're glad to hear you appreciated the quiet and clean environment, as well as the value of your stay. We understand that small details, such as the quality of toiletries, can impact the overall experience. Your input is valuable, and we hope to see improvements in this area. We hope you consider staying again in the future.
Great location and hotel for the price!
Business response:
Connor, Thank you for your excellent review! We’re thrilled to hear that you had a great experience with us. Your positive feedback means a lot to our team, and we look forward to welcoming you back for another wonderful stay.Best regards,
We wanted to take a shower in the evening and there was no hot water, but in the morning there was hot water. I guess they shut it off at night. The rooms are minimal, and clean, but it causes noises to become louder, especially if you aren't on the top floor. We thought soldiers were marching upstairs. The bed was comfortable. Breakfast was sparce. A hot meal meant we have hot water to make oatmeal.
Business response:
Dear Sue,Thank you for sharing your experience with us. We’re glad to hear that you found our rooms clean and the bed comfortable. However, we sincerely apologize for any inconvenience caused by the hot water issue and noise disturbances. Please know that we do not shut off hot water at night, and we will have our maintenance team investigate to ensure a consistent hot water supply for all guests.We also appreciate your feedback on breakfast and will take it into consideration as we work to enhance our offerings. Your insigh... read more
Wonderful customer service at check in!!
Business response:
Dear James,Thank you for your kind words! We’re delighted to hear that you had a wonderful check-in experience. Our team takes great pride in providing excellent customer service, and your feedback is truly appreciated.We look forward to welcoming you back for another great stay!Best regards,
Excellent
Business response:
Dear Rebecca,Thank you for your excellent review! We’re thrilled to hear that you had a great experience with us. Your positive feedback means a lot to our team, and we look forward to welcoming you back for another wonderful stay.Best regards,
Very clean pet friendly stay as we needed. Comfortable beds. Poor shower hot water at night but was better in the morning. I would stay again.
Business response:
Dear Mark,Thank you for your feedback! We're delighted to hear that you enjoyed a clean and comfortable stay with us and that our pet-friendly accommodations met your needs.We appreciate you bringing the hot water issue to our attention. We will look into this to ensure a consistent experience for all our guests.It’s wonderful to know that you would stay with us again—we look forward to welcoming you back on your next visit!Best regards,
Frequently asked questions about Extended Stay America Premier Suites Harrisonburg
How is Extended Stay America Premier Suites Harrisonburg rated?
Extended Stay America Premier Suites Harrisonburg has a 4.6 star rating with 494 reviews.
When is Extended Stay America Premier Suites Harrisonburg open?
Extended Stay America Premier Suites Harrisonburg is open now. It will close tomorrow at 12:00 a.m.