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Extended Stay America Premier Suites Harrisonburg
- Hotels
- Harrisonburg, VA
About this business
Location details
1619 Spring Port Dr, Harrisonburg, VA, 22801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great front desk staff.
Business response:
Thank you for your wonderful review! We’re thrilled to hear that our front desk staff made a positive impression. We look forward to welcoming you back soon!
They should not advertise granola bars and coffee as breakfast. The room itself was clean and comfortable. Parking was easy and it is conveniently located.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We’re glad to hear you found your room clean and comfortable, appreciated the convenient location, and had an easy parking experience. We understand your concern regarding the breakfast offerings and apologize for any disappointment. Your comments are valuable, and we will review how we present our grab-and-go options to ensure expectations are clear. Our goal is always to provide a positive and transparent guest experience. We appreciate your input and hope t... read more
Room was clean and spacious and the kitchenette is a plus if you are staying a few days. Staff was great. 5 stars for the price on these. But, the beds were really lacking. They were similar to oversized roll away cots in terms of support or comfort.
Business response:
Dear Guest, Thank you for sharing your thoughtful review. We’re glad to know you enjoyed the clean and spacious room, appreciated the kitchenette, and found our staff helpful during your stay. We also appreciate your kind words about the overall value. We’re sorry to hear that the bed comfort did not meet your expectations, and your feedback will be shared with our management team for consideration in future upgrades. Your comments help us improve and better serve our guests. We hope to welcome you again for an even more com... read more
Amazing staff, clean and comfortable room, wonderful all around.
Business response:
Dear Guest, Thank you for sharing your wonderful review and kind words about your stay at Extended Stay America. We are thrilled to know that you found our staff amazing and your room clean and comfortable. Our team takes great pride in ensuring every guest enjoys a relaxing and pleasant experience. It’s always rewarding to hear that our efforts made your visit enjoyable. Your appreciation truly motivates us to continue delivering excellent service. We’re grateful for your feedback and look forward to having the pleasure of ... read more
The room was very clean with a comfortable bed. The gentleman at the front desk was friendly and helpful. The breakfast was minimal.
Business response:
Thank you for your kind feedback! We’re glad you found your room comfortable and our front desk team helpful. We appreciate your comments about breakfast and will keep them in mind as we continue to improve our guest experience. We hope to welcome you back soon!
Nice and clean! Other than the lock being broken on the bathroom door which wasn't a huge deal, everything else was great!
Business response:
Thank you for the great feedback! We’re glad to hear you enjoyed your stay and found everything nice and clean. We’ll make sure the bathroom door lock is repaired right away. We appreciate you bringing it to our attention and hope to welcome you back soon!
New facility, very inviting, clean, friendly, comfortable. Only issue was when you get off the elevator and halls haven’t been vacuumed and dirt all over, kinda takes away from clean feeling
Business response:
Thank you for your feedback! We’re glad to hear you found the facility inviting, clean, and comfortable. We do apologize for the condition of the hallways in the evenings — we currently have construction workers staying on property, and unfortunately, the clay from their worksite can get tracked in after they return. Our team does our best to keep the area clean and will continue to monitor it closely. We appreciate your understanding!
New Instant grits and coffee for bfast
Business response:
Thank you for your feedback and the 8/10 rating! We’re glad you enjoyed the instant grits and coffee at breakfast. We’re always looking for ways to improve our offerings, so your input is appreciated!
The hotel was ok for our one night in VA. It was simple and clean. No bells or whistles. The air conditioner was a wall unit and it was extremely loud. Neighbors were also extremely loud, talking very early on Sunday in the hallways. When we arrived, the front desk clerks were outside. When we went out and came back around 6:30pm on Saturday, no one was at the front desk to ask for cups. When my husband went down to ask for cups and find out where ice was located a few minutes later, no one was at the desk. He searched the f... read more
Business response:
Dear Guest, Thank you for staying with us at Extended Stay America. We’re glad your brief visit met your basic expectations, though it’s clear a few details affected the overall comfort. Your comments are invaluable to us, and we’ll use them to fine-tune our service and staffing. We appreciate you giving us a try during your stop in the area and hope your travels ahead are smooth and enjoyable. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites Harrisonburg
How is Extended Stay America Premier Suites Harrisonburg rated?
Extended Stay America Premier Suites Harrisonburg has a 4.3 star rating with 932 reviews.
When is Extended Stay America Premier Suites Harrisonburg open?
Extended Stay America Premier Suites Harrisonburg is open now. It will close tomorrow at 12:00 a.m.