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Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
- Hotels
- Miami, FL
About this business
Location details
8655 NW 21st Terrace, Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair
Will not come ever again Bad odor in the corridors. Breakfast is just snack bar's. The douche didn't work properly. Bed was comfortable
Business response:
Dear Kimberly, Thank you for taking the time to review your stay with us. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize for not having had this experience. We will address this immediately and genuinely appreciate your bringing this to our attention. We are committed to providing each guest with a seamless, outstanding stay, so we hope you will revisit so we can show you the visit you deserve. Sincerely, H... read more
FATAL Hotel sucio, instalaciones en mal estado. Colchon en mal estado. Me entregaron una habitación en mal estado, debieron cambiarla y la siguiente estaba mal también
Business response:
Dear NELSON, Thank you for your recent visit and your feedback. Please accept our apologies for not providing the impeccable accommodations you should have received. We have taken serious note of your experience and have promptly brought this to the attention of our housekeeping team for a thorough review and necessary action. We hope to serve you again and provide you with the outstanding and seamless stay that you deserve. Sincerely, Hotel Management
Nunca más vuelvo El olor que había en todo el hotel, el desayuno, al final fuimos a desayunar en otro lugar.
Business response:
Dear Oscar, We sincerely apologize for the unpleasant experience you had with the hotel's smell and the breakfast. We regret that these issues impacted your stay. Your feedback is crucial, and we are addressing these concerns to ensure a better environment for our guests. We appreciate your positive note about our staff and comfort. Thank you for bringing this to our attention, and we hope you will consider giving us another chance in the future. Sincerely, Hotel Management
between bad and awful. I was charged twice for the room I had already paid for in advance. But the worst thing was the lack of treatment from one of the receptionists. I needed to use the wifi to show that I had already paid, but the receptionist wouldn't give me the wifi password to solve the problem. Always in a bad mood. The worst stay I've ever had in so many years. The corridors are poorly lit and unhealthy. There's a stench in the corridor on the 3rd floor that's unbearable. I can't recommend the hotel. Translated with... read more
Business response:
Dear Fernandes, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future. Sincerely, Hotel Management
Disappointing Limpeza, corredor com cheiro horrível. Quartos não muito limpos e toalhas tb não. A localização é boa. Perto dos shoppings, restaurantes.
Business response:
Dear Cynthia, We are grateful for your patronage and favorable feedback regarding our hotel's convenient location. We consistently aim to provide our guests with the highest standards of comfort and cleanliness, and it is regrettable to learn that we did not meet your expectations. We extend our sincere apologies for any inconvenience. Cleanliness is paramount to us, and we will ensure that our team pays closer attention to this aspect, thereby enhancing the overall guest experience in the future. Sincerely, Hotel Management
Fair De hecho el desayuno son solo galletas y café para llevar. No hay máquina de hacer hielo Tiene cocina y nevera
Business response:
Dear Linnet, Thank you for being our guest. We recognize the value of beginning your day with a satisfying breakfast and sincerely apologize for falling short of your expectations. Your feedback is invaluable as we are committed to enhancing our services and ensuring our guests have a positive start to their day. Thank you for bringing this to our attention, and we look forward to welcoming you back for a more enjoyable stay. Sincerely, Hotel Management
Arrepentido Absolutamente nada, me arrepiento de haber llevado a mi familia a ese alojamiento, pues se notaba el descuido en las instalaciones, el mal olor, a toda hora. Definitivamente la publicidad del alojamiento es engañosa. Lo único es la ubicación después de eso nada Únicamente la ubicación
Business response:
Dear Julio, We are disheartened to learn of your dissatisfaction with your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience caused. As a hospitality provider, we are committed to delivering exceptional service and experiences to our guests, and we deeply regret that we fell short of your expectations. Rest assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Your candid feedback is invaluable to us, a... read more
Fair
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South has a 3.8 star rating with 2,594 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is open now. It will close tomorrow at 12:00 a.m.