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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad La poca amabilidad de algunas personas que atienden el lobby del hotel Lo cercano al aeropuerto
Business response:
Dear Danilo, Thank you for choosing us. We appreciate your feedback regarding our proximity to the airport. However, we apologize if you did not receive the hospitality we strive to provide all our guests. We will address your concerns internally to ensure a more welcoming experience for future guests. Thank you for bringing this to our attention, and we hope to welcome you back for a more enjoyable stay. Sincerely, Hotel Management
They have a really bad smell in their room The rooms are nasty had hair in the bathtub smell bad no pots and pans and a tissue in the room to cook Nothing
Business response:
Dear Laura, Thank you for reviewing your time with us. Please accept our apologies for your disappointment with the concerns overlooked. We will address this with our housekeeping team to ensure everything is in order. We understand how frustrating and inconvenient this must have been for you, and we deeply regret its negative impact on your trip. Our front desk team is always available to help you, but we will check with them to see what went wrong in your case. Please return, and we will make your next stay with us outstan... read more
Ohne Komfort nur für einen kurzen Aufenthalt Hatte den Charakter eines Motels, sehr hellhörig, alles etwas alt und heruntergekommen. 7 Uhr standen beim Frühstück lauter angesprochene Kaffee, der Rest hat fast alles gefehlt. Gute Lage zum Flughafen
Business response:
Dear Bäumler, Thank you for choosing us, sharing your comments, and appreciating our location. However, we regret the experience you had to suffer on this visit. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Please allow us... read more
Bad
Fair
Mal educados. Nada Nada
Business response:
Dear leivimara, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we sincerely apologize for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
Fair
Poor
Beware! Pool is closed. No extra pillows or bedding for the pull out couch. We asked for some and she said she didn’t have any. Smelt like skunk throughout is the words from my kids. There were random people walking through the halls at all hours of the night and some were trying to get into the building that weren’t paying guests. Vending machines didn’t work either. Lady that checked us in was rude and acted as if we were a bother to her because we were staying there. Lucky we only stayed one night to get on a cruise the n... read more
Business response:
Dear Holland, Thank you for choosing us and for sharing your comments. We apologize for not providing you with a good hotel experience. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We are sorry for the disappointme... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.5 star rating with 3,102 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.