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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pasable para estancias de una noche! Esperaba mejor confort y atención, pero es una buena opción para pasar una unica noche. Desayuno basico, poco que elegir.
Business response:
Dear Blakaw, Thank you for your feedback. However, we are disappointed that you had issues with our complimentary breakfast options. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back in the future. Sincerely, Hotel Management
Fair
TENGO CARGO DOBLE EN MI TARJETA DE CREDITO Y NO ME DAN RESPUESTA Tengo un cargo doble en la tarjeta de crédito por la noche que nos hospedamos, aun espero respuesta. Hice reservación con anticipación y el mismo día de mi llegada me envían un correo que leí cuando ya estaba allí diciendo que no tenían disponibilidad y que lo único seria una habitación con una puerta rota, aceptamos quedarnos y ahora tenemos un cargo doble en la tarjeta de crédito
CERCA DEL AEROPUERTO No es cómodo y hay que pedir hasta los vasos en el front desk. Distancia del aeropuerto
Business response:
Dear Yvette, Thank you for your positive feedback about our hotel's convenient location near the airport. At our hotel, we always strive to surpass our guests' expectations, and we apologize if our service did not meet your expectations. We will share your valuable feedback with our team to see how we can improve. Thank you again; we look forward to welcoming you back soon. Sincerely, Hotel Management
Opçao insatisfatória próxima ao aeroporto Camas pequenas, chuveiro ruim, nao tem utensílios na cozinha, tem q pedir. Internet ruim e se quiser mais velocidade tem q pagar. Acho que o único ponto positivo é a proxim8dade do aeroporto.Localizado próximo ao aeroporto.
Business response:
Dear Germano Nunes, Thank you for choosing us and sharing your feedback. We appreciate your recognition of our convenient airport proximity. While you had some challenges during your stay, your feedback is valuable for us to make improvements. We regret any inconvenience with the bed, shower, kitchen utensils, and internet speed. We continuously strive to enhance the guest experience, and we hope to have the opportunity to host you again in the future, ensuring a more enjoyable visit. Sincerely, Hotel Management
Pratique près de l’aéroport Le bruit de la Clim La sécurité incendie qui fuit Proche de l’aéroport donc pratique pour une arrivée tardive
Business response:
Dear Pauline, Thank you for choosing us for your accommodation needs. We appreciate your feedback regarding our hotel's convenient location near the airport. Late arrivals can be made much more comfortable with proximity. We apologize for any inconvenience caused by the noise and appreciate you bringing it to our attention. We'll strive to ensure the maintenance of our facilities and their safety features. Your feedback helps us continually improve to offer you a more comfortable experience during your stay. Sincerely, Hotel... read more
Mehr Schein, als sein Pool ist scheinbar seit Monaten defekt, es gibt eine Küchenzeile ganz ohne Inhalt und der Kühlschrank ist sehr laut. Betten unbequem. Besonders das Sofa. Das Sofa war gar nicht bezogen. Kissen dafür konnte man nicht Mal an der Rezeption bekommen. Keine Kaffeemaschine, kein Föhn. Frühstück ist selbst für USA ein Witz, paar Schoko Riegel. Insgesamt das unstimmigste Hotel der gesamten Tour. Angeblich wird Plastik vermieden, was auch nicht stimmt. Geruch ist auch eigenartig. Usw. Von der Beschreibung stimmt... read more
Business response:
Dear Becker, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We are taking appropriate steps to ensure future guests do not encounter the same issues. We are glad you liked our location close to the airport and spacious rooms. We would like an opportunity to show you the hospitality for which we are known, and we ... read more
It was convenient and available for my short stay. The staff wasn’t available. Had to wait for them all the time. WiFi didn’t work. Clean. Confortable. Location.
Business response:
Dear CASTILLO DE LEON, Thank you for taking the time to review our hotel. We're pleased to know that our location and the cleanliness and comfort of the room suited your short stay. We appreciate your feedback about the staff availability and the WiFi, and we'll work on improving these aspects to enhance the overall guest experience. We hope to welcome you again in the future. Sincerely, Hotel Management
They could do better The bed we booked for 4 persons how come you guys give us a queen bed not make since for me and there’s no sofa bed and the pool is not working we stay in for 7 days not even one day we can use the pool and they close the at 12am The breakfast is poor
Business response:
Dear Nadege, Thank you for sharing your concerns about your recent stay with us. Please accept our sincere apologies for failing to meet your expectations during this visit. We genuinely regret the difficulties you experienced. Your feedback regarding the grab-and-go breakfast, room allocation, and pool access is invaluable, and we appreciate your patience. We'll review and address these issues to improve our services and provide a better experience for our guests moving forward. We are wholly committed to redeeming your con... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.5 star rating with 3,078 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.