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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant Breakfast Parking Location.
Business response:
Dear Matos, Thank you for staying with us and mentioning how much you enjoyed our location. We take pride in providing our guests with an exceptional experience; therefore, we hope you will accept our apologies for the parking and breakfast concerns you experienced. We will look into your problems as we strive to ensure a flawless visit for every guest. Thank you again for sharing, and we hope to see you soon. Sincerely, Hotel Management
espaçoso e legal diziam ter café da manhã mas eram apenas uns cookies e café, nada além localização, espaço e limpeza
Boa opção para ficar um ou dois dias em Miami. O café da manhã é ultra simples, tem uns muffins, alguns snacks, café e só. É você deve pegar e comer no seu quarto. No mais, tudo foi bem tranquilo e gostamos no geral Funcionárias bem simpáticas e prestativas. O quarto é bem espaçoso, tem mesa, sofá, geladeira espaçosa, etc. A temperatura é muito boa. É bem próximo do aeroporto, então caso precise de algum lugar pra ficar rápido, pode ser uma boa opção. Ficamos apenas uma noite nesse hotel, então não consigo escrever muita coi... read more
Business response:
Dear Alan92andrade, Thank you for sharing your experience; we love that you could join us. We are pleased to know your overall stay was satisfactory and appreciate knowing where we have room for improvement; hence we have noted your feedback regarding our grab-and-go breakfast options, as we always want to know how to improve our guest experience. We appreciate you taking the time to share your concerns, and we hope to accommodate you again in the future. Sincerely, Hotel Management
Exceptional
Poor The room smelled like mildew. The tub was dirty, and the wash clothes had hair on them. It needed a whole makeover. The closeness to the airport.
Business response:
Dear Josette, We are glad to hear that the location near the airport was convenient for your travels. However, we sincerely apologize that the condition and cleanliness of the room did not meet expectations. Concerns regarding cleanliness and housekeeping standards are taken very seriously, and your comments have been shared with the appropriate teams for review and improvement. We appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a better experience in the future. Si... read more
Horrible Ils m’ont changé d’hôtel sans me demander mon avis et ma réservation n’était pas prise en compte dans celui où ils m’ont envoyé donc des aller retour en taxi qui m’ont coûté cher!
Business response:
Dear Sara, We are truly sorry for the inconvenience you experienced with the change in your reservation and the impact it had on your travel plans. We understand how frustrating it can be when arrangements are altered and not aligned with your expectations, especially when it results in additional travel and expense. Please accept our sincere apologies for the disruption and any confusion caused during this process. Your comments have been shared with the appropriate teams for careful review so that better communication and ... read more
Decevant. Rapport qualite prix ininterressant Breakfast inmangeable et trop peu fourni. Personel peu aimable et absent face aux problemes. Air cond. Defectueux. Prelevement 100 usd en guise de soit disant empreintes .... Frais de paiement en plus car carte de paiement francaise. Pas de navettes aeroport. Taille de la chambre. Propretè
Business response:
Dear Guest, We regret that the breakfast selection and staff availability did not meet your expectations during your stay. Our property offers a grab-and-go breakfast option as part of the extended-stay concept, though we understand your comments regarding both variety and overall experience. We are also sorry that the air conditioning concern affected your comfort. Your feedback has been shared with the appropriate teams for review and improvement. Please know that information regarding the incidental deposit policy is avai... read more
My stay at this hotel was decent, not the best but not the worst. $100.00 deposit that was never communicated in any of the property policy. That was very upsetting and surprising that I had to pay an additional $100.00 when I already per paid for my room before I arrived. Was not allowed to check in without paying the deposit even though my room was already paid for. Also, false advertisement saying they provide breakfast. All the had was coffee, muffins, yogurt, granola bars and Quaker instant oatmeal. No hot food or fres... read more
Business response:
Dear Sakia, We are glad to hear you found the property clean and affordable and that your overall stay was satisfactory. We regret any inconvenience related to our deposit policy and aim to be fully transparent by including this information on all booking platforms, so guests are aware in advance. We understand how this may not have been clearly communicated at the time, and your feedback will be shared with our team to ensure better clarity and support moving forward. Regarding breakfast, we would like to clarify that it is... read more
Very Poor Vétuste et pas propre, piscine fermée Rien
Business response:
Dear Emilie, Thank you for taking the time to share your feedback. We regret any disappointment regarding the pool being unavailable during your visit. We are sorry for any inconvenience and frustration this caused you, and please know we are grateful for your patience. Additionally, please accept our apologies for the concerns you experienced, as we take great pride in our cleanliness and upkeep. Your feedback will be discussed with our leadership team as we continue improving the guest experience, and we hope to welcome yo... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.5 star rating with 3,102 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.