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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rubbish not good enough for booking. Com Very badly run see comments above then they have the check to charge you a security fee Very disappointing start to our holiday We were put on the top floor lift was broken,2 of our suitcases we’re damaged. No pots and pans you could not make a drink . The fold bed mattress was lumpy we had to wait for the bedding which was being washed poor start to our holiday
Business response:
Dear pauline, We are genuinely disappointed that we did not meet your expectations. We wish we had an opportunity to make this right for you while you were here so we could make the most of your visit. We will address your concerns appropriately and ensure we take action to improve our services on all levels. We understand your frustration and regret the inconvenience caused. We value your feedback and hope you will allow us to host you again so we can provide you with the hospitality you deserve. Sincerely, Hotel Management
Bad Завтрак отсутствует, номер убирается раз в неделю, в кровате клопы, окна на паркинг и утром там ад
Business response:
Dear Oleksandr, Thank you for the feedback. We acknowledge the concerns raised regarding your recent stay at our hotel. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. Please be assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Should your future travel plans bring you back to the city, we hope for the opportunity to provide an improved stay. Sincerely, Hote... read more
Mal manejo de la facturación Me cobraron doble ya casi un mes de mi estancia y aún luchando mi reembolso
Business response:
Dear Lourdes, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed. Sincerely, Hotel Management
Decepcionante Tudo Recepção mal educada Café da manhã barrinha de cereais, piscina quebrada Sofá cama quebrado, viajar para dormir no chão ninguém merece
Business response:
Dear Luiz, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we are committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We hope you will consider giving us another chance in the future to provide you with the stay you deserve. Sincerely, H... read more
Fair
I have a complaint, they have charged me four times for the service, I must block my debit card beca I have a complaint, they have charged me four times for the service, I must block my debit card because you made more payments in an abusive manner than my wife's I have a complaint, they have charged me four times for the service, I must block my debit card because you made more payments in an abusive manner than my wife's
Business response:
Dear MAURICIO, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed. Sincerely, Hotel Management
VERY DISSATISFIED NO Breakfast at all, not even a donut. Coffee only and that wasn't even good.
Business response:
Dear Anthony, We are sorry our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate individuals so they are aware of our guests' wishes regarding breakfast choices, which assists them in determining future options. Thank you for your feedback. We hope you will give us another opportunity to demonstrate the excellent service we are known for and that you should have experienced on this visit. Sincerely, Hotel Management
Fair
Bad
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.6 star rating with 2,753 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.