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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor
Fair Faux petit-déjeuner, ils propose du thé ou du café avec des muffins emballés en sachet et un fruit, c’est une simple collation, pas du tout adapté pour des enfants. Chambre propre. Le personnel est à l’écoute. Possibilité de laver et sécher ses vêtements très facilement.
Business response:
Dear julien, Thank you for your feedback. We're glad to hear you enjoyed the clean room, attentive staff, and the convenience of our laundry facilities. We apologize that our breakfast options did not meet your expectations, especially for children. We understand the importance of a satisfying and family-friendly breakfast and will review our offerings to see how we can improve. Your input is valuable to us, and we hope to provide a more enjoyable experience on your next visit. Sincerely, Hotel Management
Fair
Quick Location Room
Business response:
Dear Portia, Thank you for taking the time to provide your feedback. We're pleased to hear that you found our room to your satisfaction. We’re sorry to hear that the location did not meet your expectations. While we strive to provide a positive experience in all aspects of your stay, we understand that location can play a significant role. Your feedback is valuable, and we will take it into consideration as we work to improve our services. We hope you might give us another opportunity to better meet your needs. Sincerely, Ho... read more
Je ne recommande pas cet hôtel. Pas de navette qui relie l’aéroport et l’hôtel Nous avons tenté de joindre l’hôtel pendant près d’une heure et personne n’y répondais. Ça n’a pas été très agréable quand vous arrivé d’un long voyage. Le canapé lit n’était pas fait nous avons du chercher des draps et attendu près de 30 min pour les avoir. L’hôtel est correct.
Business response:
Dear nathalie, We are sorry to hear about the inconvenience you experienced during your stay. Your comfort and convenience are important to us, and we apologize for the disruption this may have caused. We take these matters seriously and are committed to addressing them with the relevant departments to improve our services and prevent similar situations from occurring in the future. Thank you again for sharing your feedback, and we hope to welcome you back in the future to show you the exceptional hospitality you deserve. Si... read more
Malo No le realizan aseo a las habitaciones ni estancia fue de 4 días y ningún día le realizaron aseo a los baños ni a la habitación y el desayuno es muy pésimo café y paquetería La ubicacion
Business response:
Dear Johan, Thank you for being our guest and for taking the time to give us your feedback. We regret any oversight in failing to provide information about our housekeeping services during your check-in. Our housekeeping service is tailored for long-term guests to minimize disruption to their home-like experience. Nevertheless, we are pleased to offer this service for a nominal fee. Additionally, your feedback will be shared with the appropriate leaders so they are aware of our guests' wishes regarding breakfast choices, whi... read more
Disappointing Pool not open, grab and go breakfast was only coffe and oatmeal packets. No extra blankets in the room. Tv mounted to table not able too good from bed. You can hear conversation from other rooms ( maybe we just got louder neighbors might not be always). Room size was good.
Business response:
Dear Guest, We regret any disappointment you may have encountered during your stay. Delivering exceptional service to all our guests is paramount and a source of pride. We sincerely apologize that your experience did not meet your expectations, and we empathize with your frustration regarding the different issues you brought up. Your feedback is valuable to us, and we have shared it with the relevant parties to enhance our ability to serve you better in the future. We truly value your feedback and hope you'll consider giving... read more
Moyen. Le canapé-lit n'est pas agréable. On sent les ressorts, le matelas est trop mou. Une serviette de bain était sale (traces et cheveu) La chambre est trop petite pour 4 personnes. Le petit déjeuner est vraiment très minimal. La piscine n'est pas entretenue, elle était fermée. L'emplacement est top (à côté de l'aéroport). Le personnel est très agréable.
Business response:
Dear jérémy, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for falling short of the expectations. Your concerns are of the utmost importance to us, and we appreciate your honest input as it helps us identify areas where we can improve. We will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. Sincerely, Hotel Management
Disappointing Réservation pour une famille de 3 personnes, un lit seulement de préparé. le deuxième était en fait un canapé-lit qu'il fallait préparer nous-même et très inconfortable. Chambre propre et personnel agréable
Business response:
Dear Virginie, Thank you for your feedback. We are glad you found our guest suites clean and that you enjoyed the thoughtful and friendly hospitality provided by our associates. However, we apologize for any disappointment you encountered with the housekeeping services during your stay and the discomfort it caused. We value your feedback and will share it with the concerned team to enhance our services. We appreciate your business and hope you will stay with us again on your next visit to the city. Sincerely, Hotel Managemen... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.6 star rating with 2,750 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.