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101 Fairway Dr., Miami, FL, 33166, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Fair
Ruim! Café da manhã péssimo!!! Só café, bolo e aveia. Horrível!!! Cama horrível, colchão mole e velho.. muito ruim!!! Proximidade do aeroporto
Business response:
Dear Isa, Thank you for being our guest. We sincerely apologize for any discomfort you may have experienced with our beds and for not meeting your expectations with our breakfast option. We continually work to improve our accommodations, and we appreciate you sharing your comments. Additionally, your feedback will be shared with our leaders so that they can consider our guests' preferences and improve our future breakfast choices. Thank you for bringing this to our attention. We hope you will give us another chance to provid... read more
Disappointing El cobro de 100$ adicionales por un deposito según de seguridad,que aun no me han devuelto, el cual nadie te avisa anticipadamente que esto existe. entonces sumale eso al costo de tu estancia La ubicación
Business response:
Dear Edgar, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed. Sincerely, Hotel Management
Bad La reservación que hice con booking no me sirvió. Había reservado un cuarto con una cama y un sofá, al llegar me dijeron que lo único que tenían era un cuarto con una cama. Llegué con mi hijo de 12 años y mi esposo. Como íbamos a dormir tres en una sola cama, además eso no fue lo que reservé. Realmente fue frustrante la muchacha dijo que hiciera una reservación nueva con ellos y la pagáramos al hotel directamente. Así lo tuvimos que hacer. Espero no me cobre booking nada porq estoy realmente decepcionada de esta reservac... read more
Business response:
Dear Margy, Thank you for choosing our hotel during your recent visit to the area. We are sincerely sorry for being unable to fulfill your request for a specific room. While we make every effort to accommodate such requests, there are occasions when the desired room is already occupied or unavailable. If our handling of this matter did not meet your expectations, we genuinely regret any dissatisfaction or frustration you may have experienced. We are committed to providing a comfortable stay with exceptional service, and we h... read more
PESIMO Realmente absolutamente NADA me.gusto de este hotel... parecía casa de vecindad. Gente abajo sentada en el piso fumando marihuana que se colaba a las habitaciones. Camas super pequeñas e incómodas, colchones demasiado viejos y ni hablar del sofá cama, todo muy mal. Por favor no se hospedan en este hotel. Demasiado caro y demasiado malo. Ubicación por la cercanía al aeropuerto
Business response:
Dear German, We appreciate your valuable feedback regarding your recent stay with us. It is our commitment to ensure that every guest experiences a clean and comfortable environment, akin to a home away from home when traveling. Therefore, we sincerely apologize for any shortcomings you may have encountered. Your concerns will be promptly addressed, and we are genuinely grateful for your bringing this to our attention. We hope for the opportunity to welcome you back so we may provide you with the experience you deserve. Sinc... read more
Disappointing
Disappointing The suite had no utensils or plate, in the kitchenette. The microwave did not work. No kettle, had to use pot to boil water.. Nothing..
Business response:
Dear Funmi, Thank you for commenting on your recent experience at our property. Our goal is to ensure that all guests are well-informed about our hotel and amenities; therefore, we are sorry for any miscommunication that occurred on our end. To maintain cleanliness, we keep the dishware at the front desk and will gladly deliver it to the guest's suite upon request. Thank you for bringing this to our attention; we will address this with our concerned team members to ensure that we communicate all our services effectively to o... read more
Bad Mi dinero del depósito nunca me lo han devuelto
Business response:
Dear Maikel, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address them adequately. Sincerely, Hotel Management
Fair There were a lot of sketchy people staying at this hotel. Back door was always open with a rock in between the door and the frame. Not safe. What I stay again no.
Business response:
Dear Anthony, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future. Sincerely, Hotel Management
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.6 star rating with 2,750 reviews.
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.