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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We won’t stay her again. This is a bare bones property: no community gathering areas, no place to get a drink or something to eat, not even a coffee maker in the room. Really uncomfortable overall.
Business response:
Heidi, thank you for taking the time to review your stay. We're sorry for not meeting some of your expectations and the inconvenience you had due to our kitchenware policy. Kindly note, the items such as coffeemaker is kept at the front desk as per the brand standards and are always complimentary. We hope you will return so we can make it up to you. Sincerely, Hotel Management
As always the staff was very helpful and the room was clean and ready. I love staying at this hotel!
Business response:
We are so glad you came back to see us! Thank you very much for the amazing comments about our staff and our accommodations. We are thrilled to be able to provide you with all of the amenities that make us the most fabulous getaway destination in the area. Thank for choosing us once again. We will keep working diligently to keep your business for many years to come. Sincerely, Hotel Management
Overall, good price and very convenient. There were no glasses, cutlery, plates, etc in the room but I think you could get some from reception - not sure if there was a cost involved. The worst thing was the fridge, it randomly made a loud tapping sound which could wake you up!! Staff were friendly though.
Business response:
We appreciate your review and thank you for your feedback. We are glad to read you liked our location and the value we offer. However, we certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk and our team is happy to deliver them to the guest's su... read more
The shower had no pressure at all. The only thing that I can complain. All the rest was really good. The room was nice and clean, the staff was very kind and the neighborhood was nice. Pretty close to a beautiful park.
Business response:
Thank you for being our guest. We are glad you loved our comfortable suites and friendly staff. We are also delighted our convenient location close to the beautiful park was perfect for your needs. We have also alerted our maintenance team about the shower, and they will check the water pressure. Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.2 star rating with 1,377 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.