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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Room etc. fine, coffee not always available and choice of breakfast extremely limited.
Business response:
Thank you for your review of Extended Stay America. We are glad you had a nice time here and that you liked your comfortable room. We will also make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
It was just ok. Staff was mundane. Smelled like something was burning in the hallway.
Business response:
Fliz, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, your feedback will be used as a training tool to improve our service going forward. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Funkar att sova och enbart få kaffe till frukost. Bra för den som gillar lite sterilt och opersonligt. Bra rum men sängen sådär. Saknade plast/pappmuggar. Att säga att det ingår frukost är ett mindre skämt. Det var ett hörn i lobbyn där kaffe och vanligt bröd fanns. Men inte så mycket mer. Gröt - ja, men ingen mjölk. Frågade i reception efter vanligt vatten (fanns ingen frukostpersonal) pga medicinintag men hon skakade på huvudet. Frågade igen om hon kunde ordna vatten nånstans från nån kran. Hon suckade djupt och gick in ba... read more
Business response:
Elisabeth, please accept our apologies for the issues you encountered during your stay at our hotel. We pride ourselves on service excellence, and we apologize for not providing the level of service you expect with our brand. We can assure you we are taking steps to correct where we went wrong. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Very convenient location with great facilities. WiFi and breakfast included!
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and had a great stay with us. We appreciate your feedback and look forward to welcoming you and back soon. Sincerely, Hotel Management
Clean but poor customer service I understand that it's an extended stay but no toiletries or hair dryer made it odd. Then I needed to print our boarding passes and they didnt have any options other than I could email my info to the managers email and she would print them....I dont think so..not giving up that information. A simple computer and printer for your guests would be helpful. Overall the rooms were clean and comfortable. Customer service needs a huge improvement...I had questions about the area but felt as though I ... read more
Business response:
Thank you for taking time to share your experience at Extended Stay America. We are glad to know you liked your well-appointed room and had a comfortable stay with us. However, we regret to having failed in providing you with excellent service and your feedback will help us improve our hospitality going ahead. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.2 star rating with 1,377 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.