This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pretty expensive and I had to search for a clean towel... place is absolutely bare minimum, which I knew. It was fine, just hate that even with so little to provide in the room, there were several dirty towels.
Business response:
Valerie, thank you for being our guest. We apologize and are disappointed to read our hotel’s service and facilities did not provide the value you were hoping for. Please know we conduct competitive pricing analyses several times and our pricing is in line with other hotels in our vicinity. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Great value. Hotel ok overall.
Business response:
Alex, we appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
AWESOME STAY Great overall. I will recommend to anybody.
Business response:
Clement, thank you for being our guest and recommending us to others. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Please visit Extended Stay America again when in the area. Sincerely, Hotel Management
Quiet! Comfortable bed! Clean! Would choose t stay here again.
The room itself was nice. there were a few food crumbs on the floor, but it was otherwise neat. The iron was horrible.
Business response:
Thank for evaluating your visit to our hotel. Although you had an overall pleasant stay, we apologize for the issues you had while in your room. Your feedback has been discussed with our housekeeping and maintenance teams in an effort to improve our service levels going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Clean nice hotel. Just 10 min uber ride to downtown.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked our well-kept property. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Great location, okay everything else. The location was great to get to downtown Nashville, about a $10.00 uber. The cons: no blow dryer, no bath tub, the bed was kind of hard, and the staff seemed indifferent. We asked for dishes and told they would be delivered, they weren't, we asked again and they were handed to us. However, getting dishes seemed like it was a pain to guest services. Overall, the location was great, but wasn't overly impressed.
Business response:
Rita, thank you for the nice review. We are pleased everything went well for you during your visit and that our wonderful location made it even better. We value your feedback as it will help us improve our service and facilities moving forward. Thank you for choosing Extended Stay America. We look forward to your next stay! \ Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 3.8 star rating with 1,977 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.