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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Funkar att sova och enbart få kaffe till frukost. Bra för den som gillar lite sterilt och opersonligt. Bra rum men sängen sådär. Saknade plast/pappmuggar. Att säga att det ingår frukost är ett mindre skämt. Det var ett hörn i lobbyn där kaffe och vanligt bröd fanns. Men inte så mycket mer. Gröt - ja, men ingen mjölk. Frågade i reception efter vanligt vatten (fanns ingen frukostpersonal) pga medicinintag men hon skakade på huvudet. Frågade igen om hon kunde ordna vatten nånstans från nån kran. Hon suckade djupt och gick in ba... read more
Business response:
Elisabeth, please accept our apologies for the issues you encountered during your stay at our hotel. We pride ourselves on service excellence, and we apologize for not providing the level of service you expect with our brand. We can assure you we are taking steps to correct where we went wrong. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Very convenient location with great facilities. WiFi and breakfast included!
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and had a great stay with us. We appreciate your feedback and look forward to welcoming you and back soon. Sincerely, Hotel Management
Clean but poor customer service I understand that it's an extended stay but no toiletries or hair dryer made it odd. Then I needed to print our boarding passes and they didnt have any options other than I could email my info to the managers email and she would print them....I dont think so..not giving up that information. A simple computer and printer for your guests would be helpful. Overall the rooms were clean and comfortable. Customer service needs a huge improvement...I had questions about the area but felt as though I ... read more
Business response:
Thank you for taking time to share your experience at Extended Stay America. We are glad to know you liked your well-appointed room and had a comfortable stay with us. However, we regret to having failed in providing you with excellent service and your feedback will help us improve our hospitality going ahead. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great value for the price Clean room, easy check in and friendly service. Great value.
Business response:
Brian, thank you for the glowing review of Extended Stay America. We're thrilled to know you found us to be a great value and that you were impressed with the service provided by our staff. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Only bad thing was the free breakfast. The area is too small with very few choices. The chairs don't adjust and won't fit under the table.
Business response:
Aaron, thank you for choosing Extended Stay America. Although you had a pleasant time with us, we are sorry for the issues you experienced. Your concern has been shared with our brand leaders to determine new offerings. Thank you again, and we hope to see you soon. Sincerely, Hotel Management
Visit to Vanderbilt The room and service was very good. They went out of their way to accommodate us. Hotels.com had messed up our booking, but the staff their worked with us and let us stay.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with your well-appointed room and with the service delivered by our staff. We appreciate your business and hope to welcome you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,462 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.