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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I have stayed here several times. The room is always clean and the fact it has a kitchen in it is amazing. The staff was friendly and helpful.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Pretty good stay overall. I wish I would have known about the discount if you are staying for a hospital visit before booking. Price was pretty high for a smallish room. I liked the layout and bed. The floor is nice but it was very dirty. Service was great, even handled an odd request with no problem.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Business response:
Glory, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
All was fine but the room was very institutional. I felt like I was staying in a dorm.
Business response:
Michele, thank you for choosing to stay with us. We're glad to know overall you had a pleasant time with us, but we're sorry for not meeting your expectations with your room.We hope this did not overshadow your otherwise experience, and we look forward to seeing you again soon. Sincerely, Hotel Management
Won't be a Repeat Booking for me Bland with a desk staff that follows the "letter of the law" about the 3:00 PM check-in if you aren't willing to pay a $26.00 early check-in fee. The room was bare but clean. I won't stay there again.
Business response:
Ted, thank you for reviewing our hotel. We apologize for the service issues you encountered while you were here and for the inconvenience you had due to it. Please be assured that we have shared your feedback with the concerned teams, and we’re taking extra care to avoid such incidents from happening again in the future. We hope you will give us another chance, so we can make it up to you. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
very bad technology at check in. breakfast options limited
Business response:
Thanks for evaluating your stay. We are sorry for the issue you experienced at the front desk and disappointed with our breakfast offerings.We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Staff were very friendly and helpful. 15 minute transit ride to/ from Music City Center. Disappointed that no recycling program in place.
Business response:
Jim, thank you for taking the time to share about your stay atExtended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit. Sincerely, Hotel Management
The hotel was clean but staff wasn’t professional or friendly.
Business response:
Linsey, thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room. However, we apologize for the poor service. Your feedback is shared with our team as it will be used to improve our performance going ahead. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,462 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.