This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
3311 West End Ave., Nashville, TN, 37203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
It was in a good location, close to where we wanted to be. But no kitchen ware in our room. Snd no amenities like a pool or gym. Thwre was a continental breakfast but no bowls to enjoy it with.
Business response:
Thank you for taking the time to write a review about your experience at Extended Stay America. We are glad our hotel’s location was perfect for your plans. However, we are sorry for not meeting some of your expectation. On your next visit, please reach out to our front desk staff to assist you further. We hope you will reconsider and stay with us another time. Sincerely, Hotel Management
The biggest problem we had was getting transportation to downtown.
Business response:
Rhonda, thank you for choosing our hotel. We are sorry for the inconvenience you experienced during your visit with us. Our front office would have helped you in getting transportation which connects downtown. So, on your future visit do not hesitate to reach out to our team to assist you. We hope this will not overshadow your otherwise positive stay, and we look forward to hosting you again soon. Sincerely, Hotel Management
Discount It was good. They even gave me a good discount since the housekeeping didn't show that day and my room wasn't ready. They offered me another room with a really good discount.
Business response:
Tracy, thanks for posting a review of Extended Stay America. It's nice to know we could make it up to you with a room option and discount rates making your experience positive. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Not a lot of extras but for the money, it was nicely kept, staff was great.
Business response:
Patricia, thank you for the nice feedback of Extended Stay America. We are glad to know you were impressed with our associates and that you had a pleasant stay. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Secured doors to enter building at night requiring a room card.
Business response:
Cindy, thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon. Sincerely, Hotel Management
The breakfast was a joke. Stale muffins and coffee. Really? Why call it breakfast?
Business response:
Thank you for choosing Extended Stay America. Although you had a pleasant stay, we are sorry we missed meeting some of your expectations in regards to the grab-and-go breakfast offerings. We appreciate your business and look forward to seeing you back again. Sincerely, Hotel Management
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.2 star rating with 1,377 reviews.
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.