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Extended Stay America Premier Suites - Port Charlotte - I-75
- Hotels
- Port Charlotte, FL
About this business
Location details
24100 Beatrix Blvd., Port Charlotte, FL, 33954, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was no soap. I ordered King bed and them give me queen bed. The breakfast was just eggs and coffee, terrible.
Business response:
Dear Emma, thank you for choosing our hotel and sharing your experience. We are sorry we did not meet your expectations, and we apologize for any inconvenience you may have experienced while here with us. We hope you will give us another opportunity, as we would like you to experience our hotel as you should have on this visit.Sincerely,Hotel Management
Blood on door/urine on ceiling Blood on walls, urine on ceiling, blood/hair in shower & strong cigarette odor. They moved up to this after being moved once downstairs.
Business response:
Dear Zachary, thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
I don’t like a thing about it ! The people employees are rude the rooms aren’t cleaned , they are just a bunch of young kids with poor management
Business response:
Dear Tracy, first, we want to apologize for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We understand that no explanation of these issues can change your recent experience. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We are wholly committed to regaining your trust and confidence, knowing tha... read more
The room was roach infested, l can tell the room was cleaned but the roaches are not going anywhere. I had a terrible night thinking they would crawl on the bed. It’s a cute little hotel but definitely needs pest control!!!
Mais ou menos Hotel novo porém não tem café decente , apenas um pote de café e meia dúzia de barrinhas , lastimável . Limpeza de chão terrível , engordurado
Business response:
Cosmo, thank you for taking the time to share your feedback. We regret the disappointment you had with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast team as we continually strive to improve our guest experience. We will also share your comments with our housekeeping team regarding the cleanliness issues you experienced, and rest assured, we will take the necessary actions to ensure we are more diligent going forward. We hope you will reconsider a future stay as we w... read more
Frequently asked questions about Extended Stay America Premier Suites - Port Charlotte - I-75
How is Extended Stay America Premier Suites - Port Charlotte - I-75 rated?
Extended Stay America Premier Suites - Port Charlotte - I-75 has a 4 star rating with 1,017 reviews.
When is Extended Stay America Premier Suites - Port Charlotte - I-75 open?
Extended Stay America Premier Suites - Port Charlotte - I-75 is open now. It will close tomorrow at 12:00 a.m.