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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amazing
The bathroom was not sufficiently clean when we arrived. The bathtub had hair. Otherwise the room was clean. The Trash can on each floor was overflowing on a regular basis and needed more frequent emptying. The kitchen was a definite positive. After two nights of noise above, the staff was able to move us to the 4th floor which was much appreciated. This was an economical no frills option that meet our needs.
Business response:
Dear Guest, Thank you for taking the time to share this balanced perspective on your stay. It is great to know that the kitchen setup added value, and that the accommodation served its purpose. We also understand that overall upkeep and maintenance concerns did not fully meet expectations. We understand the importance of a peaceful atmosphere, and we are pleased that the relocation helped improve your experience. Your feedback supports continued focus on consistency and guest comfort, and we would welcome the opportunity to ... read more
Amazing staff clean and comfortable room
Room was clean and the desk guy was friendly, convenient location and affordable price
Business response:
Dear Guest, We are pleased to hear that your experience at Extended Stay America was positive. It is great knowing the overall value met your expectations and that the surrounding area made getting around easy. We are also happy our team made you feel welcomed and that the room met your standards. Thank you for staying with us, and we look forward to welcoming you back. Sincerely, Hotel Management
Staff
Room was clean. Staff was wonderful. The free breakfast is done muffins, oatmeal packets, and granola bars. The coffee was ok. We didn't have a shower curtain and had to wait until after 8 am when housekeeping got in. The charger/outlet between the beds had some sort of timer. My CPAP kept shutting off like every hours and a half.
Business response:
Dear Guest, Thank you for taking the time to share your experience at Extended Stay America. We are pleased to know the room met expectations and that our team made a positive impression during your visit. We understand how frustrating it must have been to wait for a shower curtain and to experience interruptions with the outlet setup, especially when using important medical equipment. Your feedback regarding the breakfast selection and in-room features is appreciated and has been shared with our team for review. We truly va... read more
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4 star rating with 1,228 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.