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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent choice for business or family travel Room was very clean, staff was friendly. I didn't use the hotplate in the room but I was told cookware was available upon request. Convenient!
Business response:
Dear Brianne, Thank you for choosing Extended Stay America and for your excellent review. We’re delighted to hear that your stay was so positive and that the cleanliness of your room, as well as the friendliness of our staff, made a lasting impression. It’s also great to know that the availability of cookware upon request added to your convenience. Your feedback is greatly appreciated and motivates our team to continue providing welcoming and comfortable accommodations. It was our pleasure to host your stay, and we look forw... read more
No.
Business response:
Dear Justin, Thank you for taking the time to share your feedback. We regret to learn that your visit did not reflect the high standards we aim to deliver. Providing a comfortable and enjoyable stay is always our priority, and we are truly sorry this was not the case. We hope you will consider giving us another opportunity to restore your confidence in the future. Sincerely, Hotel Management
The staff was wonderful! The room needs a full cleaning, there was hair in and around the bathroom. The fact the once checked in I had to call the front desk to get shampoo!, so had to get back in street clothes and go back down ( a pain, I was just starting to relax) also your free Wi-Fi was was a mystery until I called the front desk again. I’m not sure why you do not provide a blow dryer anymore. The smell in the hallway because of the ever growing garbage bags outside other “guests” piled up higher and higher from check-... read more
Business response:
Dear Guest, Thank you for staying with us and for reviewing your time at our hotel. We’re glad to hear that our staff made a positive impression during your stay. At the same time, we sincerely apologize for the issues you encountered with the cleanliness of our property and the inconvenience of having to request basic amenities. Your feedback is invaluable, and we’ve shared your comments with our team as we work on improving both housekeeping and overall guest experience. We hope you will consider giving us another opportun... read more
Wouldn’t stay again Floors in elevator and hallway were disgusting. The whole 4th floor smelled. The room was clean which was a relief.
Business response:
Dear Brandi, Thank you for sharing your impressions with us. While we are pleased to know your accommodations were well-prepared, it is concerning to learn that the surrounding areas did not reflect the same standard. The environment throughout the property should feel inviting and well-maintained, and we regret that this was not your experience. Your observations will be communicated to the appropriate teams to ensure greater consistency in upkeep and presentation. We value your input, as it guides us in making meaningful i... read more
Clean room, comfortable bed, and it’s affordable. What more can you ask for?
Saved the day! We booked this hotel super last minute and loved it. It’s super well located, clean and the staff was so friendly! We loved our stay!
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4 star rating with 1,078 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.