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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Elevater wasnt working we had to walk up to the 4th floor was not bad because we were told beforehand. Only thing there was no ice machine on the 4th floor
Perfect
Business response:
Dear Joshua, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
good
Even thought their elevator was out of service. The room was clean. Staff at front desk very friendly and knowledgeable about the area.
Business response:
Dear Laura, Thank you for sharing your experience. It is wonderful to hear that the room was clean and that the front desk staff provided friendly and knowledgeable service. While the elevator outage was an inconvenience, we appreciate your understanding. Guest comfort and service remain a priority, and we look forward to welcoming you back for an even better stay in the future.Sincerely,Hotel Management
Bring your own shampoo. My husband went to charge his phone using a c-cord plugged into the lamp base and it turned out that the light had to be on in order for the phone to charge. We were about to go to sleep and didn't want the light on, so he attempted to unscrew the bulb and a shower of sparks flew out. Yikes. We reported it to the front desk. There is no coffee maker in the room. You have to ask for shampoo at the front desk if you want it. So of course there is no conditioner or lotion. It was an okay place and that's... read more
Business response:
Dear Mary,Thank you for sharing your experience. It’s concerning to hear about the issue with the lamp, and it’s good that it was reported promptly to the front desk for attention. Your feedback about room amenities, including the availability of shampoo and coffee makers, is appreciated and will be reviewed to enhance guest satisfaction. We hope for the opportunity to serve you better in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4.5 star rating with 604 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.