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55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The room is okay HOWEVER the BED is old, sagging and it needs to be replaced. ALSO, soundproofing of the bldg is bad because we can hear loud noise & banging of walls above our room. That sucks our resting time.
Business response:
Dear Nathaniel, Thank you for your review. We are sorry for your disappointment with the noise and for not having a relaxed and comfortable holiday with us. We will note your feedback, as we always want to know how to improve our guest experience. Our front desk team can help you improve your time, as we understand that a comfortable and good night's rest is essential in a hotel experience. Please accept our apologies and give us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Manageme... read more
Staying at Extended Stay
It was a pleasant stay. Would definitely recommend.
Business response:
Dear Allen, We're thrilled you had a pleasant stay at Extended Stay America! Your recommendation means a lot to us. We're committed to providing all our guests with excellent service and comfortable accommodations. Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management
Muy bien todo me gusto
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,625 reviews.
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.