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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
During check-in, staff was very professional, helpful and kind.
Business response:
Dear Nicolette,Thank you for sharing your feedback. We're thrilled to hear that our staff was professional, helpful, and kind during your check-in. Your positive experience is important to us, and we look forward to welcoming you back soon.Sincerely,Hotel Management
I was not fond of all the children crying all through out the night, I came here to get away from the kids and still had to listen to kids cry... And the light in my room in the bathroom didn't work and I was told about a 50 deposit but when I got there it was 100
Business response:
Dear Sarah,Thank you for choosing our hotel and sharing your experience. We deeply regret the disturbance caused by the noise from children. Our priority is to offer exceptional service and ensure our guests enjoy a restful stay, and we apologize sincerely for falling short of this goal. Regarding the deposit, we apologize for any confusion and will review our policies to ensure clarity for future guests. We hope you'll give us another chance to provide you with the outstanding and relaxing experience you deserve.Sincerely, ... read more
Front desk people/mgr to dress more profesional presentables and clean
Business response:
Dear Adriana,In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Therefore, we sincerely thank you for sharing yours. We aim to welcome every guest to a clean, comfortable, well-maintained suite with excellent service. Your comments will be addressed appropriately as we continuously improve. Thank you for choosing us, and we hope to have the opportunity to host you again. Sincerely,Hotel Management
Great Hotel Nice, Clean Hotel, Friendly Staffs.
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,685 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.