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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Parking availability was a plus and the staff super helpfull and courteous. Not many dining options around the property though.
Business response:
Dear Miguel, Thank you for choosing Extended Stay America. We are pleased to know how much you liked our parking facility as well as our dedicated staff. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Sincerely,Hotel Management
Easy access to all freeways, shopping and eateries.
Great price Excellent stay
Business response:
Dear Ryan, Thank you for your fantastic review! We are thrilled you had an excellent stay at Extended Stay America. Our team works hard to ensure a positive experience, and we are delighted you enjoyed your time with us. We appreciate your kind words and look forward to hosting you again in the future.Sincerely,Hotel Management
Everything was Good, but Their was No Hot/warm weather
Business response:
Dear Melissa, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
Complimentary breakfast... Room size is good enough, but poor complimentary breakfast. I won't return to this hotel chain.
Business response:
Dear Tetsuya, Thank you for taking the time to share your experience with us. We are pleased to know how much you liked your guest room. However, we regret your disappointment that our grab-and-go breakfast options didn't meet your expectations. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience y... read more
Basic hotel satisfied needs The room was very clean. The bed was a bit too hard for my comfort level. The couch was not supportive in the back area at all in you leaned against it. The staff were working hard but the hotel appeared understaffed as the general space was dirty. Towels were left in the stair wells along with trash. The hallways could use a good vacuum and cleaning. The staff were helpful but could not leave the desk if anything was needed for a room. There is a fair amount of street noise at night so it was has... read more
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,685 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.