Extended Stay America Premier Suites - San Jose - Airport's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America Premier Suites - San Jose - Airport

4.3
  • Hotels
  • San Jose, CA

About this business

HospitalityHotels

Location details

55 E. Brokaw Rd., San Jose, CA, 95112, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,626 reviews
Select a rating
Anonymous's profile image
Anonymous 
5 years ago

Property is in the process of renovation so not really an excellent overalll but could be when done. 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure knowing your visit with us was an enjoyable one. We hope you will come back and see us when the project has been completed so you can enjoy the final result. Sincerely, Hotel Management 

HenryHyper's profile image
HenryHyper 
5 years ago

Room was nice and organise. Had a little visitor in our room, and it was a cockroach. There were no room service cause every one was off for the Thanksgiving. 

Business response:

Thank for being our guest. We are glad to read you liked your room and had an overall pleasant visit. However, we are sorry about the roach you saw. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. Kindly note, our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anyt... read more

Anonymous's profile image
Anonymous 
5 years ago

良かったと思います。 

Business response:

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management 

Vikas's profile image
5 years ago

It was good and nice hotel. I had a pleasant stay was there for 3 nights. 

Business response:

Vikas, are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent feedback, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Gerald's profile image
Gerald 
5 years ago
Diane's profile image
5 years ago

The hotel is conveniently located to the airport and to our meeting area. The room is spacious, with kitchen facilities. I just wish that there was a coffee maker in the room. 

Business response:

Diane, we appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It is excellent to know how happy you were with our well-appointed rooms and that our location worked perfectly for your visit. We have also taken note of your suggestion about the coffee maker. Thank you for your kind remarks, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Over all it was a very nice facility. The desk personal at check in were very nice. However - at checkout could not get anyone at the front desk even called as sign indicated but there was no response. Had to leave the keys on the front desk near the phone. 

Business response:

Thank you for the wonderful rating of Extended Stay America. We are delighted to know you were impressed with our well-kept property and that you enjoyed the service delivered by our front desk associate. However, we regret the inconvenience caused at the time of check-out. We have taken note of your feedback and have shared it with the appropriate team. Thanks again, and we hope to see you soon! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

そこまでは悪くなかったですよ。 

Business response:

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport

How is Extended Stay America Premier Suites - San Jose - Airport rated?

Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,626 reviews. 

When is Extended Stay America Premier Suites - San Jose - Airport open?

Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.