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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is conveniently located to the airport and to our meeting area. The room is spacious, with kitchen facilities. I just wish that there was a coffee maker in the room.
Business response:
Diane, we appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It is excellent to know how happy you were with our well-appointed rooms and that our location worked perfectly for your visit. We have also taken note of your suggestion about the coffee maker. Thank you for your kind remarks, and we look forward to seeing you again soon. Sincerely, Hotel Management
Over all it was a very nice facility. The desk personal at check in were very nice. However - at checkout could not get anyone at the front desk even called as sign indicated but there was no response. Had to leave the keys on the front desk near the phone.
Business response:
Thank you for the wonderful rating of Extended Stay America. We are delighted to know you were impressed with our well-kept property and that you enjoyed the service delivered by our front desk associate. However, we regret the inconvenience caused at the time of check-out. We have taken note of your feedback and have shared it with the appropriate team. Thanks again, and we hope to see you soon! Sincerely, Hotel Management
そこまでは悪くなかったですよ。
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Is clean and close to airport y love the pool and the Rooms are big
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable stay, liked our spacious suites and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management
The room I was given was a 'non-smoking room', but it smelled as if someone was smoking in it within minutes of my arrival. Overall the room was dirty and the towels may not have seen the laundry in a few days.
Business response:
Thanks for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell and also to thoroughly inspect the suite before accommodating to our guests. We appreciate your feedback and hope to host you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,689 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.