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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is by the san jose Airport Things are a little firther to get too. It would be nice 5o have more buying selection in the hotel. It was clean
Customer service
Business response:
Hassan, thank you for the glowing review of Extended Stay America. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Great for the price Stayed for one night. Convenient location from the freeway exit. The room was a good size, very neat. Had a sofa sleeper couch, which was a great bonus. The room also had a kitchenette with full size fridge. There was a grab and go breakfast. Hard boiled eggs, granola bars, packaged muffins and a pretty good cup of coffee. Just enough to get you going in the morning. Check-in was quick with friendly treatment. Plenty of on site parking at no extra fee. When in the area, I would stay again.
Nice place
Business response:
Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Stay cut short We had scheduled to be at this hotel for two days. We were allowed to check in early which was nice. The room was like a little studio, but in reserving this hotel we had specifically asked for a two bed room and one with breakfast. That was not the case as the room had only a queen size bed and couch that could turn into a bed. The mattress was not comfortable and the pillow too were not comfortable. While it had a refrigerator and stove, there was not a single utensil, pot or cup on the premise. Perhaps that... read more
Business response:
It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
The room was great. I was expecting breakfast but all there was was coffee and granola bars. When we went down to get more coffee that was gone too.
Business response:
Debra, thank you for being a guest at our property. It is a pleasure to know you enjoyed the comfort of your spacious room, which made your stay a relaxing one. However, we regret any inconvenience you had. Your review is appreciated, and we look forward to seeing you at Extended Stay America. Sincerely, Hotel Management
The smell
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,626 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.