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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Basic hotel satisfied needs The room was very clean. The bed was a bit too hard for my comfort level. The couch was not supportive in the back area at all in you leaned against it. The staff were working hard but the hotel appeared understaffed as the general space was dirty. Towels were left in the stair wells along with trash. The hallways could use a good vacuum and cleaning. The staff were helpful but could not leave the desk if anything was needed for a room. There is a fair amount of street noise at night so it was has... read more
Successfully fixed an issue&got us into our room When we first arrived we were running late to check into our room because our flight was delayed. I called in to let the front desk know that we would be checking in late but they said we couldn’t checkin late so I contacted hotels.com and told them the situation so they could talk to the hotel to see what they could do. Thank goodness they we’re able to get us a late check in, we were able to get to our room and could get warm and relax at last. Thank god for hotels.com for b... read more
Business response:
Dear Beverley, Thank you for sharing your experience at Extended Stay America. We're delighted to hear that Hotels.com played a crucial role in ensuring a smooth and enjoyable stay for you, especially after your delayed flight. Our team appreciates your positive sentiments, and we look forward to welcoming you back for more stress-free and relaxing moments on your future travels.Sincerely,Hotel Management
Nice hotel Nice hotel. Lot of homeless near by. The shower did not work had to take a bath instead.
Business response:
Dear Michele, We truly appreciate you sharing your experience, as it helps us continue to improve as a team so we may better serve our guests. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. It was such a pleasure to host your visit, and we want to thank you for choosing Extended Stay America. We look forward to many more visits with you!Sincerely,Hotel Management
Easy parking, good location, affordable prices, convenient like a condo.
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 3.5 star rating with 2,655 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.