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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall it was nice. Last minute stay. Staff I encountered were great. Room was clean but showed wear. I would stay here again if I needed to.
Business response:
Fred, thank you for being our guest at Extended Stay America. We are glad you were impressed with our courteous associates and liked our clean accommodations. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
I really like how secure this hotel is. You need a key even to get in the lobby at night. I've been other places that have people wandering in and out that weren't even guests. Good job.
Business response:
Robert, thank you for reviewing your experience at Extended Stay America. We are thrilled that everything went well during your stay and that you were highly impressed with our security measures. We take the safety of our guests seriously, and thank you for highlighting it. Please revisit us when you are in our area. Sincerely, Hotel Management
Good
Business response:
Yue, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Clean and cozy
Business response:
Thank you for the generous review of Extended Stay America. We are glad you had a comfortable stay and were impressed with our clean property. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
ESA at San Jose near airport Clean and new looking.
Business response:
George, thank you for the excellent review of Extended Stay America. We are delighted to know our proximity to the airport was ideal for you and that you loved our well-kept property. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
The lady in front looked like she didn’t want to be there and didn’t tell me where anything was at. I was too scared to ask because of her vibe. They didn’t have any essentials in the room.
Business response:
Rodrigo, thank you for reviewing our hotel. We apologize you did not experience the best from some of our front desk associates and regret the disappointment it caused. Your feedback has been shared with our team to make sure this is not repeated. Also, kitchenware and toiletries for your suite are available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. We hope you will consider giving us another chance to provide you with the hospitality you deserve. Sincerely, Hot... read more
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Staff is friendly and helpful. Room was clean and updated. I will definitely stay again
Business response:
Stephanie, thank you for staying at Extended Stay America and for posting your wonderful review. We are happy that you found the room to be comfortable and our staff to be friendly and professional. Thank you for being our guest. We look forward to welcoming you back soon. Sincerely, Hotel Management
Reservation Error I didn't pay 98 which was the price I reserved for on the app when I originally booked. My reservation didn't appear so I had to pay 109.98. I'd like to have saves those extra bucks so maybe a discount for me next stay.
Business response:
Erica, we are delighted you had a great stay at Extended Stay America. We value your feedback and have taken note of it. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,689 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.