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Extended Stay America Premier Suites - San Jose - Airport

4.3
  • Hotels
  • San Jose, CA

About this business

HospitalityHotels

Location details

55 E. Brokaw Rd., San Jose, CA, 95112, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,626 reviews
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Anonymous 
5 years ago

Location and pricing was great too. Parking was easy 

Business response:

Thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you not only liked the great price we offer but also our ideal location close to many interesting destinations which made for the highlight of your stay. On behalf of everyone at Extended Stay America, we invite you to for another visit. Sincerely, Hotel Management 

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Anonymous 
5 years ago

Blah Check in was super fast , but it went all down hill when we came back to our room after a concert and our room door would not open ! Went down stairs and the front desk gave us new keys, went back upstairs to our room & still would not open ! Went back down stairs and told front desk and he came upstairs to our room to try and open the door & he did not know what to do ! He then told us he would move us to a new room and would get our stuff out the following day when the maintenance guy would be in ! My husband and I re... read more

Business response:

Thank you for choosing our hotel while you were here for a concert. We apologize for the maintenance issues you encountered while you were here and for the inconvenience you had due to it. Please be assured that we have discussed your feedback with the concerned team to look into this matter and ensure such incidents can be prevented from occurring again. On a positive note, we're glad to know you were pleased with the service provided by our associates. We hope this unfortunate situation will not prevent you from staying wi... read more

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for being our guest and for your gracious rating. We are pleased you were satisfied with our offerings and had an excellent experience. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

I have stayed at Extended Sfay properties before and feel comfortable in choosing this brand 

Business response:

Thank you for being loyal to Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Frederic's profile image
Frederic 
5 years ago

Business response:

Frederic, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Business response:

We are glad you liked some aspects of our hotel and overall your stay was enjoyable. However, we are sorry if you were disappointed with anything. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

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veronica 
5 years ago

I love the fact that if you are not a registered guest, you cannot get access to the rooms. I thought it was a great idea, I think all hotels should be the same. This could save a person's life. 

Business response:

Veronica, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport

How is Extended Stay America Premier Suites - San Jose - Airport rated?

Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,626 reviews. 

When is Extended Stay America Premier Suites - San Jose - Airport open?

Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.