Extended Stay America Premier Suites - San Jose - Airport

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Kazuya, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

We are glad you liked some aspects of our hotel and overall your stay was enjoyable. However, we are sorry if you were disappointed with anything. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you not only liked the great price we offer but also our ideal location close to many interesting destinations which made for the highlight of your stay. On behalf of everyone at Extended Stay America, we invite you to for another visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel while you were here for a concert. We apologize for the maintenance issues you encountered while you were here and for the inconvenience you had due to it. Please be assured that we have discussed your feedback with the concerned team to look into this matter and ensure such incidents can be prevented from occurring again. On a positive note, we're glad to know you were pleased with the service provided by our associates. We hope this unfortunate situation will not prevent you from staying wi... read more

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for your gracious rating. We are pleased you were satisfied with our offerings and had an excellent experience. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management