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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
この地域は全体的に高いようなので宿泊費には見合っていないですが、朝食が少ない点とアメニティがほぼ何もない点が問題ないのであれば特に困らないです。
Business response:
Thank you for being our guest. We are disappointed to read our hotel’s service and facilities did not provide the value you were hoping for. Also, we are sorry our amenities were not to your expectations. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
Good Enough Everything was adequate. This feels like the kind of hotel you'd go to if you were on a business trip and/or staying for more than one week and trying to save dollars. They'll give you fresh towels, but you have to ask. They clean the room and empty the trash, but only once a week - otherwise, it's on you. My room had a fold-out futon (in addition to the bed), but I had to ask for the sheets. There's a breakfast of sorts, but it's just oatmeal packets, pre-packaged muffins, and coffee. Small traces of things aro... read more
Business response:
Zach, thank you for choosing Extended Stay America and for sharing your feedback with future travelers. It’s a pleasure to know overall you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
It was Close to downtown .........................................................
Business response:
Thank you for staying with us at Extended Stay America and for your wonderful review. We are so glad you enjoyed our prime location downtown. We hope you will stay with us every time you return to San Jose. Sincerely, Hotel Management
What’s wrong? First my room was dirty n nobody clean it so they gave me another room
Business response:
Jaime, thank you for being our guest. We apologize for the inconvenience you had in your room at the time of your check-in. Your feedback is shared with our housekeeping team to be more diligent going ahead. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 3.5 star rating with 2,656 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.