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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay I stayed there for a week for work and The service is excellent they help me with everything very nice rooms very clean I wish the bed would be little bit better but I would go back there again when I'm town
Business response:
Danny, thank you for taking the time to review our hotel and for the excellent review. We are glad to know you were impressed with our associates and that you enjoyed our accommodations. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Location, convenience, price. Couldn’t get the WiFi to connect
Business response:
Thank you for choosing Extended Stay America. We are glad to know you enjoyed our ideal location and that you were impressed with the great value we offer. Your feedback regarding the wifi has been shared with the service provider, and we are working to ensure we have the proper connectivity throughout the hotel. Thank you again for your candid feedback. We would love to make it up to you and hope you will consider a return visit. Sincerely, Hotel Management
Business response:
Elizabeth, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Candace, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Abrahim and young receptionist were very nice. The business is oriented around serving workers as a bare bones place for the workers to operate from. At my fault I booked it with expectation that when you pay $170 per nite for a room that it would be first class. My bad.
Business response:
Thank you for posting a review of your stay. We're glad to know you were pleased with our associates, but we're sorry for the inconvenience you had while you were here. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Overall decent stay The Stay was overall good. Bit pricy but then silicon valley is known for it. We were a family of 3 with an infant. Sprout is nearby for grocery. Ample enough of popular food stores. Had issues with casting on TV but other than it was uneventfull.
Business response:
Thank you for the feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We value your feedback as it will help us improve our facilities moving forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The idea of having a kitchen is the best in this property coz you feel home even though your away. Staff are corteous and accomodating special mention to the manager abraham i hope i remember the name right who always make sure we are comfortable during our stay. I would highly recommend this property to friends and people who prefer to have a homey set up vacation away from home.
Business response:
Thank you for being our guest at Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you loved your fully-equipped kitchenette and were impressed by the service provided by our courteous associates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,626 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.