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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need staff to be present at counter at all times or at least put up a sign on how to contact if they are not there
Business response:
Lynn, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us. Also, we have taken a note of your feedback as it helps us to improve our future guests’ experiences. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Business response:
Luis, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Abraham manager was very helpful and kind to help me out for my reservation very clean hotel and friendly staff I would really recommend everyone as travellers to come n relax feel like home though away from home keep up good work team
Business response:
Rani, thank you for being our guest at Extended Stay America and recommending us to the future travelers. We are pleased to know you liked our well-kept property and were impressed by the service provided by Abraham. We will be sure to share your compliments with him for taking good care of you. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Average not the cleanest -if you need low cost in San Jose it’s fine
Business response:
Patty, thanks for choosing us. Although we met your expectations for a comfortable stay, we are sorry for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Great motel This place was great for a motel, if it is competing against Motel 6 or Super 8. I wouldn't really want to make much of an extended stay though, as the room was fairly small, although the kitchenette was usable. The room was clean and in good repair, but outside noise started up by 8am, so you can't really sleep in (although if you are using it for work, that might not be a problem)
Business response:
Thanks for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we are sorry for the noise issue and that you weren't completely happy with the size of your room. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Great hotel
Business response:
Shannon, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Thien, we appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Onsiderin the type of facility we were at, it's satisfactory.
Business response:
Thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,626 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.